Top 9 Customer Support Products in ITSM

The best Customer Support Products within the ITSM category - based on our collection of reviews & verified products.

Product categories

Customer Service Customer Support DevOps Tools Help Desk Help Desk And Ticketing IT Management IT Service Management Live Chat Project Management Service Desk Support Task Management

Summary

The top products on this list are Jira Service Desk, ProProfs Help Desk, and Zammad. All products here are categorized as: Platforms for managing customer inquiries and support tickets. ITSM. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Jira Service Desk Landing Page

1

Jira Service Desk

IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

#DevOps Tools #Service Desk #Help Desk
ProProfs Help Desk Landing Page
2

ProProfs Help Desk

Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
Pricing:
- Paid
- Free Trial
- $10.0 / Monthly
#Help Desk #Customer Support #Support 2 user reviews
Zammad Landing Page
3

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
Vision Helpdesk Landing Page
4

Vision Helpdesk

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
Pricing:
- Freemium
- Free Trial
- $8.0 / Monthly (Per Staff Billed Annually)
#Help Desk #Customer Support #Customer Service 1 social mentions
ServiceNow Landing Page

5

ServiceNow

ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

#Help Desk #Service Desk #IT Service Management 2 social mentions
Freshservice Landing Page

6

Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

#Project Management #Task Management #IT Management 3 social mentions
Faveo HELPDESK Landing Page

7

Faveo HELPDESK

Faveo Help Desk is an open-source helpdesk software solution.

#Help Desk #Customer Support #Customer Service
Web Help Desk Landing Page

8

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

#Help Desk #Customer Support #Customer Service
Vivantio Landing Page

9

Vivantio

The most flexible, reliable, trusted IT service management software on the market.

#Help Desk #Service Desk #Project Management

Related categories

🆘 Help Desk 🤝 Customer Service 🖥️ Service Desk ✅ Project Management 💬 Help Desk And Ticketing

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!