Top ITSM Products
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Zendesk is a beautiful, lightweight help-desk solution.
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ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
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Freshservice: the one-stop cloud solution for all your IT management needs.
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GLPI is the Information Resource-Manager with an additional Administration- Interface.
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Fork of the OCS Inventory project that enables users to inventory their IT assets.
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Open-AudIT is a network auditing application.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
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SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!
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IT Service Management Suite
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Managing assets with a Google doc or a shared Excel spreadsheet is more common than you think.
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opsi is an Client Management System for Windows and Linux clients based on Linux servers.
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Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
Blogs
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Snipe-IT v7 Roadmap
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The ITIL Service Design Process Explained
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Read More
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How to Identify and Overcome Customer Pain Points
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Minimize the business impact of critical incidents with Freshservice On-Call Management