OTRS ITSM
OTRS ITSM is a fundamental solution for IT Service Management organizations.
OTRS ITSM Alternatives
The best OTRS ITSM alternatives based on verified products, community votes, reviews and other factors.
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Zendesk is a beautiful, lightweight help-desk solution.
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Freshservice: the one-stop cloud solution for all your IT management needs.
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Featured
SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
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InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.
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IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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IT Service Management Suite
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By your side to empower your team and bring your customer service to another level
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Simple open source ticket system with user system and modern design.
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Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
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osTicket is a widely-used open source support ticket system.
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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.
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Categories: Help Desk, Customer Support, Service Desk
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