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OTRS ITSM is a fundamental solution for IT Service Management organizations.

OTRS ITSM Alternatives

The best OTRS ITSM alternatives based on verified products, votes, reviews and other factors.
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  1. Solutions logicielles open source pour la CMDB, la Gestion de services, l'ITSM.

  2. Zendesk is a beautiful, lightweight help-desk solution.

  3. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  4. Freshservice: the one-stop cloud solution for all your IT management needs.

  5. Simple open source ticket system with user system and modern design.

  6. osTicket is a widely-used open source support ticket system.

  7. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  8. NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

  9. Online customer support solution - Feedback Forum, Helpdesk (ticketing service), Knowledge Base and Live Chat by UserEcho

  10. The most flexible, reliable, trusted IT service management software on the market.

  11. The Zammad - Help Desk and Ticket System - Community Page

  12. Web-based help desk and service management solution providing automated email ticketing, Incident...

  13. Web Help Desk is a help desk ticketing and IT asset management software.


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This article was published on | Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Monitoring Tools