Software Alternatives & Reviews

OTRS ITSM

OTRS ITSM is a fundamental solution for IT Service Management organizations.

OTRS ITSM Alternatives

The best OTRS ITSM alternatives based on verified products, community votes, reviews and other factors.
Latest update:

  1. 13

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  2. 11

    Freshservice: the one-stop cloud solution for all your IT management needs.

  3. Featured

    SysAid uses service automation to make IT work smarter, not harder. With a help desk that practically manages itself, millions of users around the world enjoy faster service, lighter workloads, and a way smoother service experience. Try it today!

    Try for free paid Free Trial

  4. 10

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  5. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  6. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

    paid Free Trial

  7. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

  8. Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management

    Try for free freemium €5000.0 / One-off (5 User)

  9. IT Service Management Suite

  10. By your side to ­empower your team and bring your ­customer service to another level

  11. Simple open source ticket system with user system and modern design.

  12. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.

    freemium $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

  13. osTicket is a widely-used open source support ticket system.

  14. UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    freemium $19.0 / Monthly

Suggest an alternative
If you think we've missed something, suggest an alternative to OTRS ITSM.

Generic OTRS ITSM discussion

Log in or Post with

OTRS ITSM Reviews

There are no reviews of OTRS ITSM yet.
Be the first one to post

Was this OTRS ITSM alternatives list helpful? Your feedback is important!

Yes No

7 out of 11 people consider this list as helpful.
This is equivalent to 3.2 / 5 rating.

Author: | Publisher: SaaSHub
Categories: Help Desk, Customer Support, Service Desk

Blogs

News from the blogs of product alternatives mentioned above