Software Alternatives & Reviews

Best Customer Service Software

Recommended and mentioned products

  1. Industry's first context-aware Helpdesk Software

    Visit Website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    Free for dev - list of software (SaaS, PaaS, IaaS, etc.) about about 1 year ago:

    Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers.
  2. HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

    Ticketing system for customer service about 17 days ago:

    I think HubSpot and Tawk are really good value-for-money options.
  3. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

    What Ticket Systems do ya'll use? about 3 months ago:

    We use Freshdesk from Freshworks. Works great for us. No real complaints.
  5. Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

    [HELP] Can't log in to upload SSL due to expired SSL about about 1 month ago

    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar.
  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    Simple Analytics: Hit 140k ARR (solo founder) - how do I scale? about 5 months ago:

    Wil check out groovehq.com as well. Thanks for the advice! Very valuable!
  8. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    Have you ever done a product comparison chart on your site? about 6 months ago

    Not my site, but Helpscout (https://helpscout.com) has my favorite product comparison model.