Software Alternatives & Reviews

Best Customer Service Software

Recommended and mentioned products

  1. Industry's first context-aware Helpdesk Software

    freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    Free for dev - list of software (SaaS, PaaS, IaaS, etc.) about about 2 months ago:

    Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers.
  2. HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

    Mod's Tool Selection about 7 days ago:

    Hubspot CRM: What can I say? They are the market leaders, and their free plan is pretty good. The bad thing is that they know too well which features to block for the free users. And that makes you wanna pay. Then, when you see their pricing, you say: "Meh I didn't need that feature that bad." XD I also was introduced to FROGED but didn't really try it that much.
  3. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 14-day trial today.

    freemium $15.0 / Monthly (Ticket)

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    fedlio scam exchange about 6 months ago

    I already contacted their support page several times but no reply.... I contacted freshdesk.com which is running their support but no reply. I even contacted the government of seychelles because they claim running via a bank in seychelles but no reply. Everytime I try to withdraw I run into "security issues".
  5. Zendesk is a beautiful, lightweight help-desk solution.

    Question regarding binance having a plan to improve their... about 7 months ago

    SOO!!!! I'd like to know if Binance is ever going to resolve the insane wait time between ticket responses and work on reducing the amount of issues people have with their platform? This being for binance.com, binance.us and their seperate support site through zendesk.com.
  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    Adventures in Fuzzing Matrix’s Encryption about 3 months ago

    Matrix powers our live chat product at https://groovehq.com.
  8. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)