Software Alternatives & Reviews

Best Customer Service Software

Zoho Desk HubSpot LiveAgent Freshdesk Zendesk Salesforce Service Cloud GrooveHQ HelpScout
  1. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
    Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.

    #Customer Service #Help Desk #Customer Support 1 social mentions

  2. Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.
    Pricing:
    • Freemium
    • Free Trial
    HubSpot also offers exceptional product bundles for all CRM categories in a single solution. So if you want to get software for service, sales, and marketing from a single provider, HubSpot is the best option for you. Bundles start at $112.50 per month.

    #CRM #Small Business CRM #CRM Platforms 13 social mentions

  3. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)
    For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  4. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
    If you’re currently using another help desk solution and you’re unhappy with it, Freshdesk makes it easy for you to switch to its software. Their team will help you make the switch over easily.

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  5. Zendesk is a beautiful, lightweight help-desk solution.
    The full-service support suite from Zendesk has it all. But not every business needs something this comprehensive. If you’re looking for something a little bit more basic, Zendesk offers more affordable options for smaller businesses.

    #CRM #Help Desk #Support 7 social mentions

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
    For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.

    #Help Desk #Customer Support #Customer Service

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
    I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  8. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

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