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Zendesk is a beautiful, lightweight help-desk solution.
#CRM #Help Desk #Support 7 social mentions
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
#Customer Support #Help Desk #Ticketing System 12 social mentions
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LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
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Help Scout is a simple, straightforward way to provide excellent supportPricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
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Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
#Help Desk #Customer Support #Customer Service
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Industry's first context-aware Helpdesk SoftwarePricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
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multi-channel inbox service for collaborative teams
#Help Desk #Customer Support #Customer Service 18 social mentions
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A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.
#Help Desk #Customer Support #Customer Service 2 social mentions
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Gorgias is a helpdesk built to provide great support at scale.
#Help Desk #Customer Support #Customer Service 2 social mentions
Product categories
Summary
The top products on this list are Zendesk, Freshdesk, and LiveAgent.
All products here are categorized as:
Platforms for managing customer support and service tickets.
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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