Software Alternatives & Reviews

Top 9 Communication Products in Help Desk

The best Communication Products within the Help Desk category - based on our collection of reviews & verified products.

Zendesk Freshdesk LiveAgent CallTrackingMetrics tawk.to Avochato Genesys Engage Dixa Convoso

Summary

The top products on this list are Zendesk, Freshdesk, and LiveAgent. All products here are categorized as: Platforms and tools for facilitating and managing digital communication, including messaging, calls, and collaboration. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  3. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  4. Know who is calling and how they found you. Maximize the return on your advertising.

    #Communication #Enterprise Communication #Call Tracking And Analytics 1 social mentions

  5. tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

    #Customer Support #Customer Service #Help Desk 47 social mentions

  6. Text messaging for your business.

    #Communication #SMS Marketing #Business Text Messaging

  7. Contact Center Operations

    #Customer Support #Communication #Enterprise Communication

  8. 8
    Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕
    Pricing:
    • Paid
    • Free Trial
    • $39.0 / Monthly (Per agent / Per month)

    #Customer Support #Customer Communication Management #Customer Engagement

  9. Call center solution to covert leads faster
    Pricing:
    • Paid
    • Free Trial

    #Communication #VoIP #Phone System

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!