Software Alternatives & Reviews

Top 9 Monitoring Tools in Help Desk

The best Monitoring Tools within the Help Desk category - based on our collection of reviews & verified products.

NinjaOne LogMeIn Central ConnectWise Automate NetBox Atera Freshservice Microsoft System Center Kaseya VSA Goverlan

Summary

The top products on this list are NinjaOne, LogMeIn Central, and ConnectWise Automate. All products here are categorized as: Systems for tracking and analyzing the performance and health of various digital assets and environments. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

  2. LogMeIn Central is a comprehensive endpoint management software that easily helps IT professionals manage and monitor their organization’s endpoint infrastructure.

    #Office & Productivity #Monitoring Tools #Machine Data Analytics 1 user reviews

  3. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Customer Support #IT Management #Help Desk

  4. 4
    NetBox is an open source web application designed to help manage and document computer networks. NetBox was developed specifically to address the needs of network and infrastructure engineers.

    #Monitoring Tools #Network Security #Virtualization 21 social mentions

  5. 5
    Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly

    #Help Desk #IT Management #MSP 5 social mentions

  6. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  7. Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

    #Monitoring Tools #Performance Monitoring #Log Management

  8. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #IT Management #Remote IT Management #Remote Monitoring And Management (RMM)

  9. Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

    #IT Management #Monitoring Tools #Project Management

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