Software Alternatives & Reviews

Top 9 Project Management Products in Help Desk

The best Project Management Products within the Help Desk category - based on our collection of reviews & verified products.

Zenkit Freshservice Zendesk TargetProcess Freshdesk ServiceNow Jira Service Desk ConnectWise Automate NinjaOne

Summary

The top products on this list are Zenkit, Freshservice, and Zendesk. All products here are categorized as: Software for planning, organizing, and managing resources to achieve project goals. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. 1
    Zenkit is the home you always wanted for your ideas, your projects, your business.

    #Project Management #Kanban #Task Management 4 social mentions

  2. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  3. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  4. Agile Project Management Web Application

    #Project Management #Task Management #Work Management

  5. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  6. ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

    #Help Desk #Service Desk #IT Service Management 2 social mentions

  7. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  8. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Customer Support #IT Management #Help Desk

  9. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!