Software Alternatives & Reviews

Top 9 IT Management Products in Help Desk

The best IT Management Products within the Help Desk category - based on our collection of reviews & verified products.

NinjaOne Freshservice ConnectWise Automate Atera Kaseya VSA Goverlan Microsoft Intune ManageEngine ServiceDesk Plus Addigy

Summary

The top products on this list are NinjaOne, Freshservice, and ConnectWise Automate. All products here are categorized as: Software for overseeing and managing information technology resources and processes. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
    Pricing:
    • Paid
    • Free Trial

    #Remote Monitoring And Management #Patch Management #MSP

  2. Freshservice: the one-stop cloud solution for all your IT management needs.

    #Project Management #Task Management #IT Management 3 social mentions

  3. Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.‎Try ConnectWise Automate .

    #Customer Support #IT Management #Help Desk

  4. 4
    Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
    Pricing:
    • Paid
    • Free Trial
    • $99.0 / Monthly

    #Help Desk #IT Management #MSP 5 social mentions

  5. Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

    #IT Management #Remote IT Management #Remote Monitoring And Management (RMM)

  6. Goverlan Reach provides IT systems support and remote management software solutions enabling innovative and simplified ways for businesses to address remote IT administration needs.

    #IT Management #Monitoring Tools #Project Management

  7. Microsoft Intune is a cloud-based mobile device and application management solution.

    #IT Management #Monitoring Tools #MSP

  8. Over 100,000 organizations, across 185 countries, trust ServiceDesk Plus to optimize IT service desk performance and achieve high end user satisfaction.
    Pricing:
    • Freemium
    • Free Trial
    • $10.0 / Monthly (per technician, upto 5 technicians and 500 nodes)

    #Service Desk #Help Desk #Ticketing System

  9. 9
    The Most Powerful Apple Device Management Tool for MSPs and IT Teams | Effortlessly manage macOS, iOS, iPadOS and tvOS devices across multiple clients and locations.
    Pricing:
    • Paid
    • Free Trial

    #Monitoring Tools #IT Management #RMM 7 social mentions

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