Software Alternatives & Reviews

Top 9 Customer Service Products in Help Desk

The best Customer Service Products within the Help Desk category - based on our collection of reviews & verified products.

Freshdesk Zendesk LiveAgent Intercom HelpScout Zoho Desk Salesforce Service Cloud OvationCXM Kayako

Summary

The top products on this list are Freshdesk, Zendesk, and LiveAgent. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  2. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  3. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  4. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Customer Iteraction #Customer Messaging 6 social mentions

  5. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  6. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  7. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

  8. Own the journey. Guide the experience. Unleash the benefits.
    Pricing:
    • Paid
    • $1499.0 / Monthly (Modular)

    #Customer Experience #Customer Experience Management #Customer Service

  9. 9
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    #Customer Service #Customer Support #Help Desk 1 social mentions

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