Top 9 Customer Service Products in Help Desk And Ticketing

The best Customer Service Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Product categories

CRM Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing IT Helpdesk Knowledge Base Live Chat Online Ticketing Support Ticketing System

Summary

The top products on this list are Freshdesk, Zendesk, and LiveAgent. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Freshdesk Landing Page

1

Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

#Customer Support #Help Desk #Ticketing System 12 social mentions
Zendesk Landing Page

2

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

#CRM #Help Desk #Support 7 social mentions
LiveAgent Landing Page
3

LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Pricing:
- Freemium
- Free Trial
- $9.0 / Monthly (Small)
#Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews
HelpScout Landing Page
4

HelpScout

Help Scout is a simple, straightforward way to provide excellent support
Pricing:
- Paid
- Free Trial
- $20.0 / Monthly (5 Mailboxes, 1 Docs site)
#Help Desk #Customer Support #Customer Service 2 social mentions
Zoho Desk Landing Page
5

Zoho Desk

Industry's first context-aware Helpdesk Software
Pricing:
- Freemium
- Free Trial
- $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
#Customer Service #Help Desk #Customer Support 1 social mentions
Salesforce Service Cloud Landing Page

6

Salesforce Service Cloud

Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

#Help Desk #Customer Support #Customer Service
Kayako Landing Page

7

Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

#Customer Service #Customer Support #Help Desk 1 social mentions
zendesk.com

8

Zendesk Support

Social Customer Support and Help Desk and Ticketing

#Customer Support #Customer Service #Help Desk
osTicket Landing Page
9

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions

Recent Customer Service Posts

What is customer service based on data?

saashub.com // over 1 year ago

Here are 8 strategies you can use to win back angry customers

saashub.com // almost 2 years ago

You can improve customer happiness by following these 7 steps

saashub.com // about 2 years ago

The Best Help Desk Software in 2020

jitbit.com // over 3 years ago

11 Best Help Desk Software to Totally Check out in 2020!

surveysparrow.com // about 4 years ago

Best Customer Service Software

quicksprout.com // over 3 years ago

Related categories

🆘 Help Desk 💬 Customer Support 🤝 CRM 💬 Live Chat 📂 Ticketing System

Recently added products

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