Software Alternatives, Accelerators & Startups

Top 9 Customer Service Products in Help Desk And Ticketing

The best Customer Service Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Freshdesk Zendesk LiveAgent HelpScout Zoho Desk Salesforce Service Cloud Kayako osTicket Front

Summary

The top products on this list are Freshdesk, Zendesk, and LiveAgent. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  3. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  4. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  5. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. 7
    Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.

    #Customer Service #Help Desk #Help Desk And Ticketing 1 social mentions

  8. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 38 social mentions

  9. 9
    The platform for exceptional customer service at scale.

    #Customer Service #Help Desk #Help Desk And Ticketing 18 social mentions

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