Software Alternatives & Reviews

Top 9 Live Chat Products in Help Desk And Ticketing

The best Live Chat Products within the Help Desk And Ticketing category - based on our collection of reviews & verified products.

Zendesk LiveAgent Freshdesk Cliengo HelpScout Gorgias Zoho Desk Front Salesforce Service Cloud

Summary

The top products on this list are Zendesk, LiveAgent, and Freshdesk. All products here are categorized as: Software providing live chat functionality for customer support and communication. Platforms for managing customer support and service tickets. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $9.0 / Monthly (Small)

    #Help Desk #Help Desk And Ticketing #Live Chat 1 user reviews

  3. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Support #Help Desk #Ticketing System 12 social mentions

  4. Cliengo is a Chatbot platform that converts the website visitors into qualified leads.

    #Customer Support #Live Chat #Customer Service

  5. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Help Desk #Customer Support #Customer Service 2 social mentions

  6. Gorgias is a helpdesk built to provide great support at scale.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  7. Industry's first context-aware Helpdesk Software
    Pricing:
    • Freemium
    • Free Trial
    • $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

    #Customer Service #Help Desk #Customer Support 1 social mentions

  8. 8
    multi-channel inbox service for collaborative teams

    #Help Desk #Customer Support #Customer Service 18 social mentions

  9. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

    #Help Desk #Customer Support #Customer Service

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