Keeping Alternatives & Competitors

InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox.

Key InboxAgent features:

Triage-based inbox system AI Classification Pricing Model Noise Filtering

Try for free paid Free Trial $20 / Monthly

Help Scout is a simple, straightforward way to provide excellent support.

Key HelpScout features:

User-Friendly Interface Integrated Knowledge Base Collaboration Features Multichannel Support

paid Free Trial $20 / Monthly (5 Mailboxes, 1 Docs site)

The modern AI customer service platform.

Key Hiver features:

Shared Inboxes Email Delegation Notes and Tags Email Templates

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Key Helpy.io features:

Open Source Multi-Channel Support Self-hosting Option Community Engagement

Open Source

The platform for exceptional customer service at scale.

Key Front features:

Unified Inbox Collaboration Integrations Automation

Industry's first context-aware Helpdesk Software.

Key Zoho Desk features:

Omnichannel Zia - Artificial Intelligence Embeddable Self-service Multibrand Help Center

freemium $12 / Annually ($12 USD/monthly on Annual Subscription.)

Be known for great customer support with HappyFox, an Online help desk software and a web based support ticket system - Signup for a free help desk trial.

Key HappyFox features:

User-Friendly Interface Customization Multi-Channel Support Automation Features

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Key GrooveHQ features:

User-Friendly Interface Affordable Pricing Collaborative Features Customizability

Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

Key Gmelius features:

Shared Inbox Kanban board Automated workflow Analytics and Reporting

freemium $9 / Monthly

The spread of the covid-19 slows down with Helpy.

Key Helpy features:

User-Friendly Interface Customization Options Open Source Multilingual Support

Rated the #1 App for Gmail.

Key Sortd features:

Seamless Gmail Integration Visual Task Management Collaborative Features Customizable Boards

freemium

The easiest help desk system for a team like yours. .

Key HelpDesk features:

Integrations Collaboration Tool Ticket management Automation

paid Free Trial $4 / Monthly (per agent)