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Keeping VS Intercom App Store

Compare Keeping VS Intercom App Store and see what are their differences

Keeping

Turns Google Workspace Into Your Team’s Help Desk

Keeping Keeping Thumbnail
Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
Intercom App Store

Integrate with Intercom and grow your business

Intercom App Store Landing page
Rating
0 reviews
Alternatives Is it good?
InboxAgent
InboxAgent uses AI to read your shared mailboxes, like info@ and sales@, plus everyone's own inbox, on Microsoft 365, Gmail, Zoho Mail or IMAP. It finds the sales leads and gives each an owner on a board. Never sends from your mailbox. sponsored

Which is more popular?

Customer Support popularity
70% vs 30%
alternatives listed
87 vs 61

Base details

Website, pricing, platforms and company facts side by side.

Keeping
Intercom App Store
Website keeping.com intercom.com
Pricing
Paid Free trial Official pricing
—
Company Startup from the United States · 1 - 9 employees · 2020 —
Listed in
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8
Customer Support Help Desk Customer Service CRM +1

About Keeping and Intercom App Store

In their own words, as submitted to SaaSHub.

Keeping
Intercom App Store

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

No description of Intercom App Store yet.

Features and specs

What each product offers, as listed by its team.

Keeping 6 features
Intercom App Store 4 features
  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice
  • Extensive Integration Options
    The Intercom App Store offers a wide range of integrations with various tools, allowing businesses to enhance their customer communication workflows by connecting Intercom with other platforms they use.
  • Improved Customer Support
    By integrating additional tools through the app store, businesses can streamline customer support processes, enabling quicker response times and better service through automation and comprehensive data access.
  • Enhanced Functionality
    The app store provides additional functionalities by incorporating third-party apps, which can help extend Intercom's core features and customize the platform according to specific business needs.
  • User-Friendly Interface
    Intercom’s App Store is designed to be user-friendly, making it easy for users to browse and install apps that can enhance their business operations without requiring extensive technical knowledge.

Possible disadvantages

  • Added Complexity
    While integrations can add value, they can also introduce complexity to workflows if not managed properly, potentially leading to confusion or inefficiencies in using multiple tools.
  • Additional Costs
    Some apps available in the Intercom App Store may require separate subscriptions or additional payments, which could increase overall operational costs for businesses.
  • Incompatibility Issues
    There is a possibility of encountering compatibility issues between different apps, which could affect the functionality or performance of the Intercom platform if not resolved.
  • Dependency on Third-Party Developers
    Relying on external apps means that businesses must depend on third-party developers for updates and support, which could become a problem if a developer discontinues an app or is slow to provide necessary updates.

Videos

Walkthroughs and reviews on video.

Keeping 2 videos + Add
Intercom App Store 0 videos + Add

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • Review - I hate it, I'm keeping it. SMSL PL200T CD transport review.

No Intercom App Store videos yet. You could help us improve this page by suggesting one.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Keeping
Intercom App Store
70% 70%
Customer Support
30% 30%
53% 53%
Productivity
47% 47%
69% 69%
Help Desk
31% 31%
100% 100%
Customer Service
0% 0%

Questions & Answers

As answered by people managing Keeping and Intercom App Store.

How would you describe the primary audience of your product?

Keeping's answer

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using Keeping and Intercom App Store. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Keeping no reviews yet
Intercom App Store no reviews yet

We have no reviews of Intercom App Store yet. Be the first one to post

Alternatives to Keeping and Intercom App Store

When comparing Keeping and Intercom App Store, you can also consider the following products.

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