Helpy.io description

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Top 12 Helpy.io Alternatives

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  1. Zendesk is a beautiful, lightweight help-desk solution.

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Help Scout is a simple, straightforward way to provide excellent support

  4. osTicket is a widely-used open source support ticket system.

  5. Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

  6. Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!

  7. OTRS ITSM is a fundamental solution for IT Service Management organizations.

  8. UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

  9. Freshservice: the one-stop cloud solution for all your IT management needs.

  10. GS

    Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

  11. Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.