Software Alternatives & Reviews

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously. Alternatives

The best alternatives based on verified products, community votes, reviews and other factors.
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  1. 30

    Zendesk is a beautiful, lightweight help-desk solution.

    Visit Website

  2. 18

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit Website

  3. 11

    Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. osTicket is a widely-used open source support ticket system.

  5. 14

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface.

    paid Free Trial

  6. The Zammad - Help Desk and Ticket System - Community Page

  7. HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

  8. 19

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

  9. 15

    Freshservice: the one-stop cloud solution for all your IT management needs.

  10. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

  11. 14

    ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

  12. 13

    By your side to ­empower your team and bring your ­customer service to another level

  13. is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

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Author of's details: | Publisher: SaaSHub
Categories: Help Desk, Help Desk And Ticketing, Chatbots, Chat Support, Ticketing System, Customer Support, Chatbot Platforms & Tools, Knowledge Management