
HelpScout
Hiver
Freshdesk
Zendesk
Helpy.io
Front
Zoho Desk
Turns Google Workspace Into Your Team’s Help Desk

Front
Followup.cc
Hiver
Saleshandy
FollowUpThen
Sortd
Mailbutler
Gmelius is the first collaboration platform designed for G Suite and your company's daily tools.

Which is more popular?
Based on our record, Gmelius seems to be more popular. It has been mentioned 3 times since March 2021.
Website, pricing, platforms and company facts side by side.
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|---|---|---|
| Website | keeping.com | gmelius.com |
| Pricing | ||
| Platforms | — | |
| Company | Startup from the United States · 1 - 9 employees · 2020 | Startup from Switzerland · 10 - 19 employees |
| Listed in |
In their own words, as submitted to SaaSHub.


Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...
Gmelius transforms your Gmail / G Suite inbox into your company’s workspace. It seamlessly bridges the gap between external and internal communications like email and chat, while empowering your team with collaborative tools like shared inboxes, shared labels, email notes, kanban boards, and...
What each product offers, as listed by its team.


An editorial look at what each product does well and who it suits.


No analysis of Keeping yet.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
How often each product is chosen within a category, 0–100% relative to the other.


As answered by people managing Keeping and Gmelius.
Keeping's answer
Small and medium sized businesses
Keeping's answer
Built in GCP (Google Cloud), with React, Elixir, and Phoenix.
Keeping's answer
Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.
Share your experience with using Keeping and Gmelius. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


Are you a fan of Gmail? Or would you prefer to not have to log into a dedicated tool to answer support requests? If it’s the latter, then Keeping might be for you. Keeping works by turning Gmail into a fully featured...
Gmelius has a free plan, a premium plan, and a business plan. The free plan comes with email tracking, email customizations and limited access to the other features. The premium plan goes for $5 or $7 per month...
Recommendations tracked on public social media and blogs since March 2021.


Tracking Keeping since Mar 2021.
Depending on the potential value of the workflow, https://gmelius.com/ and https://hiverhq.com/ are both pretty awesome. Source: over 3 years ago
If you want to stay inside Gmail, https://gmelius.com/ is an option. Source: over 3 years ago
If you wish to collaborate in Google Workspace, especially Gmail, you should consider a Google Partner solution such as Gmelius: https://gmelius.com. Source: about 5 years ago
When comparing Keeping and Gmelius, you can also consider the following products.

Help Scout is a simple, straightforward way to provide excellent support
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FollowUp for email is a lightweight productivity suite that keeps your conversations and tasks from slipping through the cracks. Set perfectly timed reminders that arrive at the top of your inbox, right when you need them.
Compare Followup.cc to Keeping or Gmelius:

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to Keeping or Gmelius:

Zendesk is a beautiful, lightweight help-desk solution.
Compare Zendesk to Keeping or Gmelius: