Software Alternatives, Accelerators & Startups

Intercom VS Kraken

Compare Intercom VS Kraken and see what are their differences

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kraken logo Kraken

One of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards
  • Intercom Landing page
    Landing page //
    2023-07-05
Not present

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Kraken

Website
kraken.com
Pricing URL
-
$ Details
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Jesse Powell
Employees
1,000 - 1,999

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Kraken videos

BEST CRYPTO EXCHANGE? Coinbase Pro Vs. Kraken 🥊

More videos:

  • Review - Kraken Exchange Review
  • Review - Kraken Bitcoin & Crypto Exchange REVIEW - Is It Trustworthy in 2021?

Category Popularity

0-100% (relative to Intercom and Kraken)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
CRM
100 100%
0% 0
Crypto
0 0%
100% 100

User comments

Share your experience with using Intercom and Kraken. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Kraken

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Kraken Reviews

6 Best Coinbase Alternatives for 2022
Kraken, unlike Gemini, markets itself directly to daily traders who do not necessarily need advanced derivatives. Kraken feels like a more approachable Binance. Its inclusion of live support leads the market and makes it a preferred choice for investors new to crypto.
Best Online Brokers for Bitcoin Trading
Kraken - Kraken.com Kraken uses a maker-taker fee schedule with price incentives based on your trading volume over the last 30 days. For example, the average customer who trades less than $50,000 a month will pay $2.60 in fees for every $1,000 in trading volume. Fees for market makers range between 0% and 0.16%, while fees for takers range from 0.10% to 0.26%. This fee...

Social recommendations and mentions

Based on our record, Kraken seems to be a lot more popular than Intercom. While we know about 178 links to Kraken, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

Kraken mentions (178)

  • Daily General Discussion - June 20, 2023 (GMT+0)
    You can use kraken.com if you prefer a more beginner-friendly interface, or you can use the pro.kraken.com interface for a more professional trading experience. Source: 12 months ago
  • Scammer Watches $455K Vanish After Wasting 1 Year
    The money wasn't real. Kraken built me a custom environment that made the scammer BELIEVE it was real since it said "kraken.com" on my computer. I also spent hours and hours talking to him and building up the story. Source: 11 months ago
  • Are Bitcoin staking rewards reinvested?
    What the title says, are bitcoin rewards from staking reinvested. Or where are they? Are they paid in fiat or in bitcoin? I assume it's being reinvested because I don't have any money or bitcoin in the account itself. But I'm also looking at some confirmation in writing in kraken.com but I can't see anything. Source: 12 months ago
  • unstaked eth
    Same boat: seems unstaking began & ended 17-APR according to the "Ledger" entries I see on kraken.com, but (1) I still have some relatively small amount of ETH2.S listed as "Staking, Rewards", and (2) despite having 13+ ETH in my Spot wallet, I can only withdraw 0.81856. Would expect to have ALL ETH2.S unstaked (regardless of reward v purchased), and be able to withdraw 100%. What am I missing? Source: about 1 year ago
  • Changing leverage on mobile app
    Thanks for reaching out to us with this question. It can be a bit confusing. The Kraken Pro app doesn't currently support the ability to set your own leverage. There you are only able to move the balance you want to use. If you want to adjust the leverage, you can opt to use our classic interface on the web. There you can access the Advanced Order form which will offer you leverage flexibility. Source: about 1 year ago
View more

What are some alternatives?

When comparing Intercom and Kraken, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Coinbase - Bitcoin, safe and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Binance - Cryptocurrencies exchange platform

Drift - A messaging app that helps you grow your business.

Exodus.io - All-in-one app to secure, manage and exchange blockchain assets.