Software Alternatives, Accelerators & Startups

Zendesk VS Kraken

Compare Zendesk VS Kraken and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Kraken logo Kraken

One of the largest and oldest Bitcoin exchanges in the world, Kraken is consistently named one of the best places to buy and sell crypto online, thanks to our excellent service, low fees, versatile funding options and rigorous security standards
  • Zendesk Landing page
    Landing page //
    2024-05-06
Not present

Kraken

Website
kraken.com
Pricing URL
-
$ Details
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Jesse Powell
Employees
1,000 - 1,999

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Kraken videos

BEST CRYPTO EXCHANGE? Coinbase Pro Vs. Kraken šŸ„Š

More videos:

  • Review - Kraken Exchange Review
  • Review - Kraken Bitcoin & Crypto Exchange REVIEW - Is It Trustworthy in 2021?

Category Popularity

0-100% (relative to Zendesk and Kraken)
Customer Support
100 100%
0% 0
Cryptocurrencies
0 0%
100% 100
Help Desk
100 100%
0% 0
Crypto
0 0%
100% 100

User comments

Share your experience with using Zendesk and Kraken. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Kraken

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    šŸ Competitors: HubSpot, Freshdesk
    šŸ‘Ž Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Kraken Reviews

6 Best Coinbase Alternatives for 2022
Kraken, unlike Gemini, markets itself directly to daily traders who do not necessarily need advanced derivatives. Kraken feels like a more approachable Binance. Its inclusion of live support leads the market and makes it a preferred choice for investors new to crypto.
Best Online Brokers for Bitcoin Trading
Kraken - Kraken.com Kraken uses a maker-taker fee schedule with price incentives based on your trading volume over the last 30 days. For example, the average customer who trades less than $50,000 a month will pay $2.60 in fees for every $1,000 in trading volume. Fees for market makers range between 0% and 0.16%, while fees for takers range from 0.10% to 0.26%. This fee...

Social recommendations and mentions

Based on our record, Kraken seems to be a lot more popular than Zendesk. While we know about 178 links to Kraken, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iā€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Kraken mentions (178)

  • Daily General Discussion - June 20, 2023 (GMT+0)
    You can use kraken.com if you prefer a more beginner-friendly interface, or you can use the pro.kraken.com interface for a more professional trading experience. Source: about 1 year ago
  • Scammer Watches $455K Vanish After Wasting 1 Year
    The money wasn't real. Kraken built me a custom environment that made the scammer BELIEVE it was real since it said "kraken.com" on my computer. I also spent hours and hours talking to him and building up the story. Source: almost 1 year ago
  • Are Bitcoin staking rewards reinvested?
    What the title says, are bitcoin rewards from staking reinvested. Or where are they? Are they paid in fiat or in bitcoin? I assume it's being reinvested because I don't have any money or bitcoin in the account itself. But I'm also looking at some confirmation in writing in kraken.com but I can't see anything. Source: about 1 year ago
  • unstaked eth
    Same boat: seems unstaking began & ended 17-APR according to the "Ledger" entries I see on kraken.com, but (1) I still have some relatively small amount of ETH2.S listed as "Staking, Rewards", and (2) despite having 13+ ETH in my Spot wallet, I can only withdraw 0.81856. Would expect to have ALL ETH2.S unstaked (regardless of reward v purchased), and be able to withdraw 100%. What am I missing? Source: about 1 year ago
  • Changing leverage on mobile app
    Thanks for reaching out to us with this question. It can be a bit confusing. The Kraken Pro app doesn't currently support the ability to set your own leverage. There you are only able to move the balance you want to use. If you want to adjust the leverage, you can opt to use our classic interface on the web. There you can access the Advanced Order form which will offer you leverage flexibility. Source: about 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Kraken, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Coinbase - Bitcoin, safe and easy.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Binance - Cryptocurrencies exchange platform

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Exodus.io - All-in-one app to secure, manage and exchange blockchain assets.