Software Alternatives, Accelerators & Startups

GitHub VS Freshdesk

Compare GitHub VS Freshdesk and see what are their differences

GitHub logo GitHub

Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • GitHub Landing page
    Landing page //
    2023-10-05
  • Freshdesk Landing page
    Landing page //
    2022-01-28

GitHub

Website
github.com
$ Details
Release Date
2008 January
Startup details
Country
United States
State
California
Founder(s)
Chris Wanstrath
Employees
500 - 999

GitHub videos

How to do coding peer reviews with Github

More videos:

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to GitHub and Freshdesk)
Code Collaboration
100 100%
0% 0
Customer Support
0 0%
100% 100
Git
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using GitHub and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GitHub and Freshdesk

GitHub Reviews

  1. perfect 4 open Source

Let's Make Sure Github Doesn't Become the only Option
In GitHub’s early days, picking a single version control system could have legitimately been a way to focus the product. GitHub is big enough now that they could dedicate some time toward exploring other tools. But it’s not really GitHub’s job to do this. GitHub’s job is to make Microsoft money. Features that improve the lives of developers are incidental.
8 Best Replit Alternatives & Competitors in 2022 (Free & Paid) - Software Discover
Github is where over 73 million developers shape the future of software, together. Contribute to the open source community, manage your git repositories, review code like a pro, track bugs and features, power your CI/CD and DevOps workflows, and secure code before you commit it. Github: Where the world builds software · github.
Best Git GUI Clients of 2022: All Platforms Included
If your remote repository is at GitHub, then this tool will be the most useful for you. The software is basically an extension of your work-flow in GitHub. By simply login in using your GitHub account, you can start working on your repositories.
What is Artifactory?
GitHub has an impressive resume. They established the industry standard for source code collaboration tools, and GitHub's Version Control System, or VCS, may already be a key component of your development process. GitHub, which is now owned by Microsoft, is used by developers and, increasingly, operations, thanks to modern GitOps methods. With GitHub Actions for CI/CD and...
Ten Best SonarQube alternatives in 2021
GitHub is how humans build software programs. Thousands and thousands of individuals and businesses around the sector use GitHub to discover, percentage and contribute to software—from video games and experiments to famous frameworks and leading programs.
Source: duecode.io

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, GitHub seems to be a lot more popular than Freshdesk. While we know about 2062 links to GitHub, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GitHub mentions (2062)

  • The Ultimate beginners guide to open source – part 2: ways to find open source projects to contribute to
    Third way: go to github.com, click on filter, and then select repositories and recommendations. GitHub will recommend repositories that they think you will be interested in. If you also select repository activity, you will be able to see what the people you follow on GitHub are contributing to, and you can then check out those projects. - Source: dev.to / 3 days ago
  • Cargo Actions: An efficient tool for managing and creating GitHub Actions workflow templates
    Create a project using the GitHub repository URL, and you can omit the https://github.com/ prefix. By default, the workflow template in https://github.com/yexiyue/cargo-actions will be used. - Source: dev.to / 4 days ago
  • Staying Up-to-Date with the Latest AI Developments and Trends
    . Kaggle: For competitions and datasets. . GitHub: For open source projects and collaboration. . Colab: Google’s platform for building and sharing machine learning models. - Source: dev.to / 7 days ago
  • GitHub Basics: Creating Repository and Maintaining It
    Creating a new repository from the web UI Step 1-; If you don’t have a GitHub account, go to https://github.com/ and sign up. Once you have GitHub account, In the upper-right corner of any page, select + sign and click it. - Source: dev.to / 8 days ago
  • Where MonDev tools comes from
    Last but not least, Github Getting used to using a bit the "social" functions of our favorite code sharing platform, maybe following colleagues' accounts and giving stars to the repos we prefer, interesting suggestions start to appear on repos to peek at. - Source: dev.to / 9 days ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing GitHub and Freshdesk, you can also consider the following products

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Visual Studio Code - Build and debug modern web and cloud applications, by Microsoft

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.