What are some alternatives?
When comparing ZenDesk and Freshdesk, you can also consider the following products
LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Zoho Desk - Industry's first context-aware Helpdesk Software
Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.
Front App - multi-channel inbox service for collaborative teams
Bitrix24 - Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!