Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Kayako
OpenStack
Linode
DigitalOcean
Microsoft Azure
Amazon EC2
Vultr
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Freshdesk OpenStackOpenStack is particularly recommended for large enterprises, organizations with skilled IT teams, academic institutions, and service providers that need a highly customizable and scalable cloud solution. It's also a great fit for entities with specific compliance requirements or those that need to run a private cloud with tailored configurations.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than OpenStack. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 2 years ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 2 years ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 3 years ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 3 years ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 4 years ago
In my first post, I looked into what is OpenStack and how, if done right, can be quite a powerful ally in our cloud deployment strategies. In this post, I want to start looking at how we can create an application to learn the basics and components of the system. - Source: dev.to / about 5 years ago
While searching for solutions and documentation on the various problems I've come across, I would often see references to OpenStack and it got my curiosity going. What is OpenStack? What services does it offer and who owns it? How do I learn to use it? What are it's costs and limitations? - Source: dev.to / about 5 years ago
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Linode - We make it simple to develop, deploy, and scale cloud infrastructure at the best price-to-performance ratio in the market.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
DigitalOcean - Simplifying cloud hosting. Deploy an SSD cloud server in 55 seconds.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Microsoft Azure - Windows Azure and SQL Azure enable you to build, host and scale applications in Microsoft datacenters.
