Linode Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Linode mentions (24)

• What is the cheapest VPS Hosting?

  I have an 11 GB VPS with Windows on it, and it’s running perfectly. I 100% recommend this hosting, because of it’s pricing and support. I give $8.25 a month for an 11 GB VPS. Which would cost up to $55 a month on popular hosting providers like, Linode, Vultr, and Digital Ocean. Source: about 2 years ago

• question for any linode users

  Anyone that hosts a server using the cloud provider linode.com Do you encounter any limits regarding the CPU speed? Source: about 2 years ago

• Linux OS

  One of my best recommendations is to spin up a linux server in the cloud, you can do it for free for a few months from linode.com for example. Setting up an online server for a game you like playing can also be a rewarding learning experience for networking and Linux in general. Source: about 2 years ago

• A2, Krystal, 20i, Brixly or Mechanicsweb. Best one for resellers?

  Then you can buy a VPS from linode.com, katapult.io, contabo.com or hetzner.cloud, I'd recommend a 4gb VPS, and in order to run, it has to be over 2gb. For the OS, choose AlmaLinux or a supported version of CentOS. Source: about 2 years ago

• An 'unlimited' web host has been deleting my files without any notice or warning..

  Use VPS, don't use shared web hosting when you generate content as it tends to use lots of resources like RAM, CPU %, and storage. I'd recommend hetzner.com, contabo.com, or linode.com. Source: about 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago