Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Microsoft Azure should be more popular than Freshdesk. It has been mentiond 65 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
The first step in creating a virtual machine is getting a Microsoft account. Once you have a Microsoft account click this link to create an Azure free trial account. Click on the "Try Azure for free" button. This takes you to the page below. - Source: dev.to / 16 days ago
Before you start, ensure you have an active Azure subscription, if you don't have one, Click here to create a free account. - Source: dev.to / about 2 months ago
A VM is the original “hosting” product of the cloud era. Over the last 20 years, VM providers have come and gone, as have enterprise virtualization solutions such as VMware. Today you can do this somewhere like OVHcloud, Hetzner or DigitalOcean, which took over the “server” market from the early 2000’s. Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft's Azure also offer VMs, at a less... - Source: dev.to / 3 months ago
Before deploying the application with Kubernetes, you need to containerize the application using docker. This article shows how to deploy a Flask application on Ubuntu 22.04 using Minikube; a Kubernetes tool for local deployment for testing and free offering. Alternatively, you can deploy your container apps using Cloud providers such as GCP(Google Cloud), Azure(Microsoft) or AWS(Amazon). - Source: dev.to / 4 months ago
Consider cloud storage services for offsite storage and automation (Azure, AWS, GCP). - Source: dev.to / 8 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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