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AnyChart VS LiveAgent

Compare AnyChart VS LiveAgent and see what are their differences

AnyChart

Award-winning JavaScript charting library & Qlik Sense extensions from a global leader in data visualization! Loved by thousands of happy customers, including over 75% of Fortune 500 companies & over half of the top 1000 software vendors worldwide.

Rating
5.0 · 1 review
Pricing
Open source Freemium Free trial $49 / One-off (Next Unicorn license for startups)
Alternatives Is it good?
LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Alternatives Is it good?
Panzoe
One AI Brain. One platform. Replace dozens of apps — daily briefings, voice, 25 AI assistants and optional Google, Microsoft, Notion & GitHub connections. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

user rating
5.0 vs 5.0
Data Dashboard popularity
100% vs 0%

Base details

Website, pricing, platforms and company facts side by side.

AnyChart
LiveAgent
Website anychart.com liveagent.com
Pricing
Open source Freemium Free trial $49 / One-off (Next Unicorn license for startups) Official pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Platforms
JavaScript Web Qlik Windows Mac OSX Linux Android iOS TypeScript PHP Google Chrome Safari Opera Firefox Java iPhone Mobile Laravel ReactJS React Native Angular Python Node JS Cross Platform +21
Browser Android iOS
Company Startup from the United States · 10 - 19 employees · 2003 Startup from Slovakia · 2004
Listed in
Charting Libraries Data Visualization Charting Tools And Libraries Gantt Charts Stock Charts Project Management Dashboard Software Javascript Utilities & Libraries Business Intelligence +6
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9

About AnyChart and LiveAgent

In their own words, as submitted to SaaSHub.

AnyChart
LiveAgent

Founded in 2003, AnyChart is one of the global leaders in interactive data visualization, offering award-winning, flexible JavaScript (HTML5) charting libraries with numerous chart types and features, great API & documentation, and enterprise-grade support. Cross-browser JS charts and graphs,...

Read more about AnyChart

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

Features and specs

What each product offers, as listed by its team.

AnyChart 10 features
LiveAgent 32 features
  • Chart types
    70+ (bar, line, Gantt, candlestick, waterfall, sunburst...)
  • Data formats
    Multiple (JavaScript API, XML, JSON, CSV, HTML table, Google Sheets...)
  • Integrations
    Seamlessly runs with any language, framework, and database (multiple integration templates are available)
  • Docs
    The documentation and API reference are very detailed and everything is explained in detail in a simple and clear way, with numerous readymade chart samples
  • Browser support
    Supports all browsers, including IE6+ along with mobile browsers
  • Dependencies
    None
  • Product history
    AnyChart has been operating from 2003 and the team is very experienced with a long history of releasing high-quality products.
  • Open source
    The open source code is hosted on GitHub under different licenses depending on the library
  • Flexibility
    Extremely flexible and customizable Any part of a chart can be changed and customized.
  • Interactivity
    Events can be distributed to chart elements which respond to user actions. Event listeners are simple JavaScript functions which are very easy to use and understand
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

Analysis

An editorial look at what each product does well and who it suits.

AnyChart
LiveAgent

No analysis of AnyChart yet.

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

Videos

Walkthroughs and reviews on video.

AnyChart 3 videos + Add
LiveAgent 4 videos + Add

Heatmap Chart using AnyChart with Python

More videos

  • - Creating Interactive Charts with AnyChart library for Your Android App
  • - How to Create a Gantt Chart in Qlik Sense using AnyGantt Extension by AnyChart

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
AnyChart
LiveAgent
100% 100%
Data Dashboard
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Charting Libraries
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing AnyChart and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe the primary audience of your product?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using AnyChart and LiveAgent. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

AnyChart 5.0 · 1 review
LiveAgent 5.0 · 2 reviews

View more

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Alternatives to AnyChart and LiveAgent

When comparing AnyChart and LiveAgent, you can also consider the following products.

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