Backed by Y Combinator, 1Flow is the #1 in-product survey and messaging platform for product and user research teams at digital product companies. With robust user segmentation, you can target any user based on events and user attributes to engage them in-app and ask specific questions to collect feedback. Understand why users churn / don't convert, and where your product might be missing the mark, so you can build better products faster and grow your user base.
1Flow seamlessly integrates with Mixpanel, Amplitude, Segment and data warehouses, allowing you to send user data as analytics events and attributes, as well as target users based on dynamic cohorts.
Once installed into your app, 1Flow works with over-the-air cloud dashboard control with no need to update your app or make code changes. This gives you the ultimate power of launching the perfect user flow exactly when and where you want it, without taking up dev resources.
1Flow offers enterprise-level data security by being SOC 2 Type 2 complaint and GDPR compliant, while offering startup-friendly pricing and 14-day unlimited use free trial for anyone. Visit 1Flow AI website to learn more and get started for free today.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
1Flow's answer
1Flow offers a robust user segmentation engine using a combination of user's events and attributes, and allow you to create AND/OR logic and logic groups to target precisely the right users you want to research - without needing development resources or code changes at all!
1Flow also has the absolute best modern, clean design that is fully customizable (from fonts to text color, background color and brand color) to compliment your branding and appear native to your brand. The built-in transition animations are delightful to your users and unmatched in any other similar products out there.
1Flow AI (which is powered by ChatGPT and GPT-4 technology) allows anyone to create a customized user survey specific to your business needs and matches your tone of voice instantly. 1Flow also offers a rich collection of goal-based templates to help you craft the perfect user research studies that uncover actionable user insights and unlock growth.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
1Flow's answer
1Flow has built the best in-app survey software in 2023 and beyond. They offer a 14-day unlimited use free trial so you can start a free trial by signing up and take a look yourself. It's the best tool in its class with the most affordable pricing available for its rich feature sets. If you have any questions you can contact 1Flow's support anytime and the founder of 1Flow is super responsive and will personally ensure you're successful in your search.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
1Flow's answer
1Flow is best suited for consumer mobile apps, web-based SaaS products, e-commerce brands, and marketing websites. Product managers, user researchers, UX designers and customer success managers all love using 1Flow.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
1Flow's answer
1Flow is founded by Stanford Product Design student and serial entrepreneur.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
1Flow's answer
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
1Flow's answer
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
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