Software Alternatives & Reviews

Delighted VS 1Flow

Compare Delighted VS 1Flow and see what are their differences

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers

1Flow logo 1Flow

The leading in-app survey platform for mobile apps and websites to collect in-the-moment user feedback. Measure NPS, CSAT, CES, and PMF scores and gather feature-specific user feedback to improve your product.
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

  • 1Flow Landing page
    Landing page //
    2023-10-10

Backed by Y Combinator, 1Flow is the #1 in-product survey and messaging platform for product and user research teams at digital product companies. With robust user segmentation, you can target any user based on events and user attributes to engage them in-app and ask specific questions to collect feedback. Understand why users churn / don't convert, and where your product might be missing the mark, so you can build better products faster and grow your user base.

1Flow seamlessly integrates with Mixpanel, Amplitude, Segment and data warehouses, allowing you to send user data as analytics events and attributes, as well as target users based on dynamic cohorts.

Once installed into your app, 1Flow works with over-the-air cloud dashboard control with no need to update your app or make code changes. This gives you the ultimate power of launching the perfect user flow exactly when and where you want it, without taking up dev resources.

1Flow offers enterprise-level data security by being SOC 2 Type 2 complaint and GDPR compliant, while offering startup-friendly pricing and 14-day unlimited use free trial for anyone. Visit 1Flow AI website to learn more and get started for free today.

Delighted

$ Details
freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Platforms
-
Release Date
2013 February

1Flow

Website
1flow.ai
$ Details
freemium $200.0 / Monthly
Platforms
iOS Android React Native Web Webflow Flutter
Release Date
2022 January

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

1Flow features and specs

  • User Segmentation: Yes
  • User 360 Profile: Yes
  • Retargeting: Yes
  • Mobile SDKs: Yes
  • JavaScript SDK: Yes
  • Templates: 100
  • Amplitude Integration: Yes
  • Mixpanel Integration: Yes
  • Segment Integration: Yes
  • Design Customization: Yes
  • Download CSV: Yes
  • Skip Logic: Yes
  • Open URL / Deep Links: Yes
  • Free Trial: Yes
  • SOC 2 Type 2 Compliance: Yes
  • GDPR Compliance: Yes
  • AI Survey Creation: Yes
  • AI Feedback Analysis: Yes
  • 24/7 Customer Support: Yes
  • Dedicated Account Manager: Yes

Delighted videos

Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

1Flow videos

1Flow Demo: Best In-App Survey Platform for Mobile & Web Apps

Category Popularity

0-100% (relative to Delighted and 1Flow)
Customer Feedback
85 85%
15% 15
Surveys
81 81%
19% 19
User Feedback
100 100%
0% 0
Analytics
0 0%
100% 100

Questions and Answers

As answered by people managing Delighted and 1Flow.

Who are some of the biggest customers of your product?

1Flow's answer:

  • Citizen
  • Chatbooks
  • Accenture
  • Tabby.ai
  • Wagetap
  • Y Combinator
  • Stanford University

What makes your product unique?

1Flow's answer:

1Flow offers a robust user segmentation engine using a combination of user's events and attributes, and allow you to create AND/OR logic and logic groups to target precisely the right users you want to research - without needing development resources or code changes at all!

1Flow also has the absolute best modern, clean design that is fully customizable (from fonts to text color, background color and brand color) to compliment your branding and appear native to your brand. The built-in transition animations are delightful to your users and unmatched in any other similar products out there.

1Flow AI (which is powered by ChatGPT and GPT-4 technology) allows anyone to create a customized user survey specific to your business needs and matches your tone of voice instantly. 1Flow also offers a rich collection of goal-based templates to help you craft the perfect user research studies that uncover actionable user insights and unlock growth.

Why should a person choose your product over its competitors?

1Flow's answer:

1Flow has built the best in-app survey software in 2023 and beyond. They offer a 14-day unlimited use free trial so you can start a free trial by signing up and take a look yourself. It's the best tool in its class with the most affordable pricing available for its rich feature sets. If you have any questions you can contact 1Flow's support anytime and the founder of 1Flow is super responsive and will personally ensure you're successful in your search.

How would you describe your primary audience?

1Flow's answer:

1Flow is best suited for consumer mobile apps, web-based SaaS products, e-commerce brands, and marketing websites. Product managers, user researchers, UX designers and customer success managers all love using 1Flow.

What's the story behind your product?

1Flow's answer:

1Flow is founded by Stanford Product Design student and serial entrepreneur.

Which are the primary technologies used for building your product?

1Flow's answer:

  • AWS
  • MongoDB
  • Swift
  • Kotlin
  • OpenAI APIs
  • Angular JS
  • SonarLint
  • SwiftLint

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Delighted and 1Flow

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

1Flow Reviews

We have no reviews of 1Flow yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

1Flow mentions (0)

We have not tracked any mentions of 1Flow yet. Tracking of 1Flow recommendations started around Feb 2022.

What are some alternatives?

When comparing Delighted and 1Flow, you can also consider the following products

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Refiner - Customer Feedback Surveys For SaaS

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

SatisMeter - Identify unhappy customers in your web and mobile apps, or via email, solve their issues, reduce churn and grow your business.

Survicate - Collect feedback on your website and find out more about your visitors.

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.