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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
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Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.Pricing:
- Paid
- Free Trial
- $10.0 / Monthly
#Help Desk #Customer Support #Support 2 user reviews
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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Help Desk #Help Desk And Ticketing #Customer Service
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Help Desk #Customer Feedback #Customer Support
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Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.
#Help Desk #Customer Support #Customer Service
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A better way to collect customer feedbackPricing:
- Freemium
- $25.0 / Monthly (100 active user ideas)
#SaaS #Customer Feedback #Customer Support 2 social mentions
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Simple open source ticket system with user system and modern design.Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
Product categories
Summary
The top products on this list are UseResponse, UserVoice, and ProProfs Help Desk.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Systems for collecting and displaying customer feedback and reviews.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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