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A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.

Survaider Alternatives

The best Survaider alternatives based on verified products, votes, reviews and other factors.
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  1. Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

    paid Free Trial $29.0 / Monthly

  2. Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

  3. Handwritten notes straight from your device. Huge selection of cards or design your own. Handwriting service integrates with 1000's of apps.

    paid $3.25 / Usage

  4. Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

  5. Birdeye is an all-in-one Experience Marketing platform for multi-location businesses.

    paid Free Trial $299.0 / Monthly

  6. Scribeless uses technology to make business feel more personal and to give brands more personality.

    paid Free Trial $1.65 (per letter)

  7. Send armor-piercing handwritten letters more easily than email -- straight from Salesforce. Get around gatekeepers, get noticed -- upgrade your outreach.

  8. Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

  9. Handwritten cards for the modern world

  10. Send genuine handwritten messages in just a few clicks

  11. Erectile dysfunction meds prescribed online and delivered

  12. Change Healthcare is a modern technological healthcare service software solution that allows them to go ahead with their business with reliability and agility in mind.

  13. Evolent Health is a complete software solution for transforming the healthcare administration to boost its business productivity with reduced manual processing.

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This article was published on | Author of Survaider's details: | Publisher: SaaSHub
Categories: Customer Service, Customer Feedback, Customer Management