Software Alternatives & Reviews


A Customer Experience Management solution for businesses. Listen to the voice of your customers, and act on it in real time! This is customer service redefined.

Survaider is an online SaaS CEM platform which lets enterprises understand voice of customers and act on it, across all their business locations in real time.

Understanding customer feedback from all channels and acting on it in real time is hard. Survaider applies machine learning and NLP techniques to let our customers unlock huge stores of unstructured natural language information currently trapped in different mediums like social conversations, review websites and feedback forms.

  • Identify key parameters that are important for quantifying customer satisfaction. Rank and benchmark all your business outlets on these parameters.

  • Get notified in real time about any unfavourable response that a customer shares anywhere, resolve from within the app. Send generated tickets to your customer support or helpdesk softwares.

  • Experiment in the real world. Implement any temporary changes in just one of your outlets and measure customer satisfaction reacting to that change in real time.


Survaider Alternatives

The best Survaider alternatives based on verified products, community votes, reviews and other factors.
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  1. Professional online survey tool - best survey software for the best price - Satisfaction Surveys, NPS, Market Research, Online Survey Creation and real-time reports.

    paid Free Trial $29.0 / Monthly

  2. Walmoo is a simple to use service providing customer loyalty solutions for your business, either you are working in a small or large business.

  3. OptCulture is an authentic and reliable customer loyalty software that facilitates businesses to have the right marketing data to streamline their branding campaigns and provides all the optimization required of your marketing needs.

  4. Channelplay Loyalty Program is a leading loyalty management platform designed for your business to transform the relationships between a brand and its trade partners.

  5. MCi Apps CRM is an intelligent customer relationship management platform that allows you to convert your leads into customers.

  6. Fellafeeds is an all-in-one customer feedback platform that is fast and efficient, helping businesses to improve service quality.

  7. Medallia enables companies to capture customer feedback, understand it in real-time, and take action to improve the customer experience (CX).

  8. Loyalty Deals is an all-in-one mobile loyalty platform that is simple, secure, and based on verifiable loyalty.

  9. GoFrugal Apparel & Footwear is comprehensive control management software on your multi-location software and facilitates your customers with centralized Loyalty.

  10. QueueBuster POS is an advanced point of sale system for business that has a strategic approach to manage products, inventory control, and more.

  11. Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

  12. Native clustering for Docker. Turn a pool of Docker hosts into a single, virtual host.

  13. Preferred Patron is the top Customer Loyalty Software Program for businesses in any industry of any size.

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Author of Survaider's details: | Publisher: SaaSHub
Categories: Customer Service, Customer Feedback, Customer Management