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Ellie is an Smart Business Assistant Powered by AI, where businesses can use for customer engagement, Customer support/Help desk agent, lead generation and cost reduction.

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Ellie is an omni-channel, multi-lingual smart business assistant with speech recognition for automating business tasks integrating with backend systems. With the power of AI where you can converse using the speech and make Ellie respond to your customers by assisting them with their queries. The possible use cases can be L1 level support, Ticket / complaint / order status / booking appointments / FAQs/ Product finder / Queries / registrations / dynamic forms / surveys / feedback. Ellie can be made available in many customer touchpoints like Web / Mobile / Facebook / Telephone and consumer voice devices like Google Assistant / Alexa and Siri.

Ellieva Alternatives

The best Ellieva alternatives based on verified products, votes, reviews and other factors.
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  1. LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

    paid Free Trial $15.0 / Monthly (Ticket)

  2. AI-powered search for customer support & e-commerce

  3. Zendesk is a beautiful, lightweight help-desk solution.

  4. Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

  5. The homepage of Conversica Setup, Conversica at Tonkin Toyota. Read more about Conversica.

  6. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  7. LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

    paid Free Trial $16.0 / Monthly (1 seat)

  8. Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

  9. Interactive chatbot for collecting data & feedback

  10. ManyChat lets you create a Facebook Messenger bot for marketing, sales and support.

  11. SearchBlox is an out-of-the-box Enterprise Search Solution built on top of Apache Lucene/Solr.

  12. Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.

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This article was published on | Author of Ellieva's details: | Publisher: SaaSHub
Categories: Chatbots, Live Chat, Communication