PlayVox
With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.
PlayVox Alternatives
The best PlayVox alternatives based on verified products, community votes, reviews and other factors.
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SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.
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Understand how work gets done. Collect logs and screenshots from Windows, Mac OS and Chrome OS computers.
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Turning surveys into conversations
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Five9 provides cloud-based call center software for sales, marketing and support.
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Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
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Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
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A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.
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Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.
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Conversation review tool for support teams
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Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.
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Get the DMG Consulting report reprint on cloud contact centers.
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8x8 Cloud Contact Center is a VoIP call center solution.
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Speech Analytics
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MaestroQA is software for customer service quality assurance. Whether it's CSAT, CES, or more, we will drive the metrics behind your team.
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Blogs
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Cloud contact center + omnichannel partnerships: Creating impactful conversational journeys
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Learn How Five9 IVAs Just Got More Powerful with Generative AI
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7 Steps to Create a Productive Remote Work Environment
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Customer Experience Team
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Positioning IT Teams for Success in the Shift to CCaaS
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5 Ways AI and Automation Can Improve Your QM Processes
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Dos and don’ts when implementing employee monitoring software
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Satarupa ChatterjeeSenior Director, Product Marketing
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Purpose-built AI for CX: Introducing the new Enlighten
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How Technology and Insights can be used to Optimize Call Center Performance