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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Help Desk #Customer Support #Customer Service 1 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Customer Feedback #Help Desk #Customer Support
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Customer Feedback #User Feedback 8 social mentions
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As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.
#Communication #Enterprise Communication #Customer Support
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The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.
#Communication #Enterprise Communication #Customer Support
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Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.Pricing:
- Paid
- Free Trial
- $10.0 / Monthly
#Help Desk #Customer Support #Support 2 user reviews
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Totango is a Customer Success Software Platform
#Help Desk #Customer Support #Customer Service
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Five9 provides cloud-based call center software for sales, marketing and support.
#Communication #Enterprise Communication #VoIP 1 social mentions
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Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
#Form Builder #Surveys #Customer Feedback 17 social mentions
Product categories
Summary
The top products on this list are UserEcho, UseResponse, and UserVoice.
All products here are categorized as:
Platforms for managing customer inquiries and support tickets.
Systems for collecting and displaying customer feedback and reviews.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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