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LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!Pricing:
- Freemium
- Free Trial
- $15.0 / Monthly (Small)
#Live Chat #Customer Service #Contact Management 2 user reviews
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UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.Pricing:
- Freemium
- Free Trial
- $19.0 / Monthly
#Feedback #Live Chat #Customer Service 1 social mentions
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Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system
#Feedback #Help Desk #Customer Feedback
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
#Feedback #Help Desk #User Feedback 8 social mentions
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Totango is a Customer Success Software Platform
#Customer Service #Help Desk #Help Desk And Ticketing
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HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
#Customer Service #Help Desk #Help Desk And Ticketing
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Customer Success for the New Enterprise
#CRM #Task Management #Customer Experience Management
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Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.
#Feedback #Help Desk #Customer Feedback
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ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.
#CRM #Task Management #Customer Experience Management 1 social mentions
Product categories
Summary
The top products on this list are LiveAgent, UserEcho, and UseResponse.
All products here are categorized as:
Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools.
Systems for collecting and displaying customer feedback and reviews.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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