Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Customer Communication

The best Help Desk Products within the Customer Communication category - based on our collection of reviews & verified products.

Freshdesk LiveAgent Intercom HelpScout Drift GrooveHQ Crisp Chat HelpDesk ProProfs Help Desk

Summary

The top products on this list are Freshdesk, LiveAgent, and Intercom. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools for managing communication with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  3. Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    #CRM #Live Chat #Customer Messaging 7 social mentions

  4. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  5. 5
    A messaging app that helps you grow your business.

    #CRM #Customer Service #Help Desk 1 social mentions

  6. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  7. Multi-channel customer support software
    Pricing:
    • Freemium
    • Free Trial
    • $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)

    #CRM #Live Chat #Customer Service 12 social mentions

  8. The easiest help desk system for a team like yours.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions

  9. Help Desk software by ProProfs to help support agents track, prioritize & resolve customer support tickets. ProProfs Helpdesk makes you more productive.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly

    #Customer Service #Help Desk #Support 3 user reviews

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