Software Alternatives, Accelerators & Startups

Top 9 Help Desk And Ticketing Products in Customer Communication

The best Help Desk And Ticketing Products within the Customer Communication category - based on our collection of reviews & verified products.

Freshdesk LiveAgent HelpScout GrooveHQ HelpDesk HelpNinja lulichat HelpSpace Zeon

Summary

The top products on this list are Freshdesk, LiveAgent, and HelpScout. All products here are categorized as: Platforms for managing customer support and service tickets. Tools for managing communication with customers. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    #Customer Service #Help Desk #Help Desk And Ticketing 12 social mentions

  2. LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
    Pricing:
    • Freemium
    • Free Trial
    • $15.0 / Monthly (Small)

    #Live Chat #Customer Service #Contact Management 2 user reviews

  3. Help Scout is a simple, straightforward way to provide excellent support
    Pricing:
    • Paid
    • Free Trial
    • $20.0 / Monthly (5 Mailboxes, 1 Docs site)

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  4. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Grooveโ€™s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Customer Service #Help Desk #Help Desk And Ticketing 2 social mentions

  5. The easiest help desk system for a team like yours.
    Pricing:
    • Paid
    • Free Trial
    • $4.0 / Monthly (per agent)

    #Customer Service #Help Desk #Help Desk And Ticketing 3 social mentions

  6. Simple & Affordable help desk
    Pricing:
    • Paid
    • Free Trial
    • $29.0 / Monthly (3 Users)

    #Customer Service #Help Desk #Help Desk And Ticketing

  7. Seamless Conversations, Smarter Connections.

    #Live Chat #Communication #Help Desk And Ticketing

  8. The team inbox with super powers

    #CRM #Help Desk #Task Management

  9. 9
    NOTE: Zeon has been discontinued.
    Engage customers, answer queries, and drive conversions. Let AI handle routine tasks, freeing up your human resources for more strategic activities. Supercharge Your Product AI-Powered Chatbots Integrated with Custom Actions and Knowledge
    Pricing:
    • Open Source

    #Help Desk And Ticketing #Customer Support #AI

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