Smartsupp Alternatives & Competitors

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page.

Key tawk.to features:

Free Plan Customizable Widget Multilingual Support Integration with Other Tools

LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Key LiveChat features:

Easy to Use Integration Options Real-time Monitoring Multichannel Support

paid Free Trial $20.0 / Monthly (1 agent)

SysAid is an AI-first Help Desk & ITSM platform powered by Agentic AI.

Key SysAid features:

Helpdesk Automation Workflow Automation Service order workflow CMDB

Try for free paid Free Trial

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Key LiveAgent features:

Ticket management Live Chat & In-App-Messaging AI Chatbot AI answer assistant

freemium $15.0 / Monthly (Small)

Discover how BusaTools provides innovative user behavior analytics, feedback management, user interaction recording and live chat solutions for businesses.

Zendesk is a beautiful, lightweight help-desk solution.

Key Zendesk features:

User-Friendly Interface Multi-Channel Support Customizability Robust Reporting and Analytics

Visit website

Open-source omnichannel customer engagement platform.

Key ChatWoot features:

Live Chat & In-App-Messaging Live Chat Support Twitter Facebook handles monitoring

Open Source freemium $19.0 / Monthly (per agent)

Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software.

Key Vision Helpdesk features:

Incident Management Problem Management Change management Contractor Management

freemium $8.0 / Monthly (Per Staff Billed Annually)

Live chat software for websites.

Key ProProfs Chat features:

User-Friendly Interface Customizability Multi-Platform Support Detailed Analytics

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community.

Key Freshdesk features:

User-Friendly Interface Comprehensive Feature Set Multi-Channel Support Customizable

Userlike is free live chat software for website and mobile support.

Key Userlike features:

User-friendly Interface Omnichannel Support Customizable Chat Widgets Comprehensive Analytics

Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 64% of all tickets automatically.

Key Tidio features:

Live Chat Help Desk Chatbot AI Agent

freemium

Real-time chat and monitoring of your website visitors through Google Talk and Jabber.

Key Olark features:

User-Friendly Interface Customizable Chat Widget Real-Time Monitoring Integration with Other Tools