Software Alternatives, Accelerators & Startups

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Top 12 Open-Source Alternatives to Zendesk

osTicket ChatWoot Mibew Zammad DiamanteDesk HelpJuice Landbot FreeScout Helpy.io Chaskiq

Summary

The top open-source alternatives to Zendesk are osTicket, ChatWoot, and Mibew. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 38 social mentions

  2. Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Live Chat #Help Desk #Support 5 social mentions

  3. 3
    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 1 social mentions

  4. 4
    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 18 social mentions

  5. DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Customer Service #Help Desk #Help Desk And Ticketing

  6. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  7. An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €30.0 / Monthly

    #CRM #Live Chat #Chatbots

  8. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Customer Service #Help Desk #Help Desk And Ticketing 13 social mentions

  9. Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
    Pricing:
    • Open Source

    #Knowledge Management #Help Desk #Chatbots 2 social mentions

  10. 10
    Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Live Chat #Customer Service #Help Desk 3 social mentions

  11. 11
    A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial

    #CRM #Live Chat #Help Desk 4 social mentions

  12. Boost your team's success with Bitrix24! Seamlessly collaborate, automate tasks, and manage projects in one powerful platform. Unleash productivity, streamline workflows, and achieve your goals with ease. Your all-in-one solution for business growth.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $49.0 / Monthly (5 users / 24 GB )

    #CRM #Project Management #Task Management

Suggest an alternative
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Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Zendesk discussion

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  1. User avatar
    Sports-game-odds
    · 3 months ago
    · Reply

    Endesk's user-friendly design streamlines navigation, automates repetitive tasks, reduces clutter, and provides easy access to relevant, contextual data.

  2. User avatar
    gabriel_
    · about 1 year ago
    · Reply

    Zendesk is widely known and I've heard great things about them

  3. Essay For All avatar
    Essay For All
    · over 1 year ago
    · Reply

    great app used it before..