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Zendesk

Zendesk is a beautiful, lightweight help-desk solution. subtitle

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Top 12 Open-Source Alternatives to Zendesk

Drift osTicket Zoho CRM ChatWoot Mibew Zammad Bitrix24 DiamanteDesk Chaskiq FreeScout

Product categories

Accounting Business Management CMS CRM CRM Platforms Chatbots Communication Customer Service Customer Support Help Desk Live Chat Support

Summary

The top open-source alternatives to Zendesk are Drift, osTicket, and Zoho CRM. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Drift Landing Page
    Drift Landing Page
    1

    Drift

    A messaging app that helps you grow your business.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #CRM 1 social mentions

  2. osTicket Landing Page
    osTicket Landing Page
    2

    osTicket

    osTicket is a widely-used open source support ticket system.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 38 social mentions

  3. Zoho CRM Landing Page
    Zoho CRM Landing Page
    3

    Zoho CRM

    Omnichannel CRM for Businesses of all sizes
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $14.0 / Annually ($14 USD/monthly on Annual Subscription.)

    #CRM #Productivity #CMS 1 social mentions

  4. ChatWoot Landing Page
    ChatWoot Landing Page
    4

    ChatWoot

    Open-source omnichannel customer engagement platform
    Pricing:
    • Open Source
    • Freemium
    • $19.0 / Monthly (per agent)

    #Customer Support #Live Chat #Support 5 social mentions

  5. Mibew Landing Page
    Mibew Landing Page
    5

    Mibew

    The official site of the open-source live support application Mibew Messenger
    Pricing:
    • Open Source

    #Customer Support #Live Chat #Customer Service 1 social mentions

  6. Zammad Landing Page
    Zammad Landing Page
    6

    Zammad

    The Zammad - Help Desk and Ticket System - Community Page
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Customer Service 18 social mentions

  7. Bitrix24 Landing Page
    Bitrix24 Landing Page
    7

    Bitrix24

    Bitrix24 is a free (for small businesses) social enterprise platform. It is a united work space which handles the many aspects of daily operations and tasks. Create your own social intranet in minutes!
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • $69.0 / Monthly (6 users / 50 GB / CRM+)

    #Project Management #Task Management #Communication

  8. DiamanteDesk Landing Page
    DiamanteDesk Landing Page
    8

    DiamanteDesk

    DiamanteDesk is an open-source easy-to-use help-desk solution.
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service

  9. Chaskiq Landing Page
    Chaskiq Landing Page
    9

    Chaskiq

    Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
    Pricing:
    • Open Source

    #Customer Support #Help Desk #Live Chat 3 social mentions

  10. FreeScout Landing Page
    FreeScout Landing Page
    10

    FreeScout

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...
    Pricing:
    • Open Source

    #Help Desk #Customer Support #Customer Service 12 social mentions

  11. Landbot Landing Page
    Landbot Landing Page
    11

    Landbot

    An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
    Pricing:
    • Open Source
    • Freemium
    • Free Trial
    • €30.0 / Monthly

    #Chatbots #CRM #Customer Iteraction

  12. Odoo Landing Page
    Odoo Landing Page
    12

    Odoo

    An all-integrated business app suite to unleash your growth potential.
    Pricing:
    • Open Source

    #ERP #CRM #Business Management 13 social mentions

Suggest an alternative
If you think we've missed something, please suggest an alternative to Zendesk.
Please use the Feedback button if you think any of the listed products shouldn't be regarded as open-source.

Generic Zendesk discussion

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  1. User avatar
    gabriel_
    · 14 days ago
    · Reply

    Zendesk is widely known and I've heard great things about them

  2. Essay For All avatar
    Essay For All
    · 4 months ago
    · Reply

    great app used it before..

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