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Intercom VS Kayako

Compare Intercom VS Kayako and see what are their differences


Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
Intercom Landing Page
Intercom Landing Page
Kayako Landing Page
Kayako Landing Page
Intercom details
Categories
CRM Customer Iteraction Customer Messaging Customer Support
Website intercom.io  
Pricing URL Official Intercom Pricing  
Details $-
Platforms
-
Release Date-
Kayako details
Categories
Customer Service Customer Support Help Desk
Website kayako.com  
Pricing URL Official Kayako Pricing  
Details $-
Platforms
-
Release Date-

Intercom Pricing
Intercom Pricing Screenshot

Kayako Pricing
Kayako Pricing Screenshot
Category Popularity beta
0-100% (relative to Intercom and Kayako)
64
64%
36%
36
49
49%
51%
51
36
36%
64%
64
100
100%
0%
0

Reviews
These are some of the external sources and on-site user reviews we've used to compare Intercom and Kayako

Intercom Reviews

Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com

Kayako Reviews

The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.
Help Scout Alternative - Have you outgrown Help Scout?
With over 500 more integrations than Help Scout, itโ€™s easy to understand why many customers see Kayako as one of the best Help Scout alternatives. With Kayako you can connect to all the apps your team already uses. As you scale the need for automation becomes critical. Kayako helps save you time through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
Kayako Alternative - HelpSumo
Kayako offers four different solutions which are, live chat, self-service, social and integration which is the VoIP solution, compared to helpsumo who offer six different solutions. The helpsumo solutions are the ticket system, email support, live chat, self-support, social media and integration. Keep in mind that Kayako offers them as a complete package with no...
Source: helpsumo.com

What are some alternatives?

When comparing Intercom and Kayako, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk Chat - Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software.

ZenDesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

LiveAgent - LiveAgent is a fully-featured web-based live chat and helpdesk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start you free 14-day trial today.

Drift - A messaging app that helps you grow your business.