Zoho Desk Reviews

1. Neha

   · Helpdesk Manager at Tagio · about 6 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   · CXO at Filter Publications · about 6 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   · Co-Founder at SMBCon · about 6 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

GitHub Reviews

1. Reinhard

   · Boss at CLOUD Meister · over 5 years ago
   perfect 4 open Source

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / about 5 years ago

GitHub mentions (2473)

• Superlogical – Mitchell Hashimoto

  Is published at https://github.com/.keys so an SSH server to which you connect could do a reverse lookup. This is the reason why my ~/.ssh/config has those 2 lines at the end:

          Host *.

  - Source: Hacker News / 4 days ago

• Your Agent's Confidence Score Is Not a Probability

  All of this assumes you can actually inspect what the agent did — the real inputs after resolution, the real tool outputs, the real intermediate steps. That is the other half of the workflow. AgentLens captures the trace: every model and tool step, resolved inputs, raw outputs. agent-eval scores and gates the output; AgentLens gives you the unforgeable, agent-didn't-author trace data for Tier 1+2 to score against... - Source: dev.to / 5 days ago

• Foreman 101: agentic coding as Kubernetes resources

  # git: the API token, plus the credential used for the push Kubectl create secret generic foreman-github \ --from-literal=GITHUB_TOKEN="$GITHUB_TOKEN" -n foreman-system Kubectl create secret generic foreman-git-credentials \ --from-literal=token="$GITHUB_TOKEN" -n foreman-system Helm upgrade foreman llmkube/foreman -n foreman-system --reuse-values \ --set agent.githubToken.secretName=foreman-github \ ... - Source: dev.to / 5 days ago

• Stop Judging Every Run: Eval Sampling Is a Budget Decision, Not a Coverage One

  This is why eval and observability ship as a unit, not as separate purchases. agent-eval scores and gates the output — the tiers above, drift, hallucination. AgentLens captures the trace of how the agent got there: every model step and tool call, the resolved inputs, the raw outputs, the trajectory. Two things fall out of that:. - Source: dev.to / 15 days ago

• Claude Code permission rules: how allow, deny, and ask actually match

  The real fragility is in trying to constrain arguments. The docs are explicit that a pattern like Bash(curl http://github.com/ *) fails to do what it looks like it does. It won't match curl -X GET http://github.com/... (option before the URL), curl https://github.com/... (different protocol), curl -L http://bit.ly/xyz (redirects to GitHub), URL=http://github.com && curl $URL (variable), or curl http://github.com... - Source: dev.to / 16 days ago