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Zendesk VS Far Manager

Compare Zendesk VS Far Manager and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Far Manager logo Far Manager

Far Manager is a program for managing files and archives in Windows operating systems.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Far Manager Landing page
    Landing page //
    2023-01-11

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Far Manager features and specs

  • Highly customizable
    Far Manager offers extensive customization options, allowing users to tweak the interface, color schemes, and functionality according to their needs.
  • Extensive plugin support
    It supports a wide range of plugins that can extend its functionality, including support for FTP, SSH, and various file formats.
  • Efficient file management
    Far Manager provides powerful file management capabilities, including batch renaming, advanced file search, and efficient navigation.
  • Keyboard-centric interface
    The software is designed to be used with a keyboard, allowing for quick and efficient operations without relying on a mouse.
  • Active community
    Far Manager has a dedicated user community that contributes plugins, themes, and provides support, making it easier to solve problems and customize the tool.

Possible disadvantages of Far Manager

  • Steep learning curve
    New users may find the interface and plethora of options overwhelming, requiring a significant investment of time to become proficient.
  • Dated user interface
    The text-based UI might appear outdated compared to modern graphical file managers, which might not appeal to all users.
  • Windows-centric
    Far Manager is primarily designed for Windows, limiting its utility for users who need a similar tool on Linux or macOS.
  • Limited default features
    Out of the box, Far Manager might seem to lack certain functionalities that are standard in other file managers, necessitating the use of plugins.
  • Plugin dependency issues
    Relying heavily on third-party plugins can lead to instability or compatibility issues, especially after updates.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Analysis of Far Manager

Overall verdict

  • Overall, Far Manager is highly regarded for its functionality, speed, and flexibility. It is particularly valued by programmers, system administrators, and technical users who need a comprehensive tool for file and system management tasks.

Why this product is good

  • Far Manager is considered good by many users because it is a powerful file management tool that provides a text-based user interface, making it lightweight and fast. It offers a wide range of features such as multi-panel file management, extensive customization through plugins, and support for numerous file operations which can be done via batch processing or scripting. Its versatility and efficiency in handling file tasks in Windows environments is appreciated by power users who require more control than graphical file managers typically offer.

Recommended for

  • System administrators
  • Programmers
  • IT professionals
  • Users comfortable with command line interfaces
  • Those who require advanced file management capabilities

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Far Manager videos

+ Add

FAR Manager Software Video Review by SoftwareSlant.com

More videos:

  • Review - ะžะฑะทะพั€ Far Manager

Category Popularity

0-100% (relative to Zendesk and Far Manager)

Zendesk

Far Manager

Customer Support
100 100%
Customer Support
0% 0
File Manager
0 0%
File Manager
100% 100
Help Desk
100 100%
Help Desk
0% 0
FTP Client
0 0%
FTP Client
100% 100

User comments

Share your experience with using Zendesk and Far Manager. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Far Manager

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    ๐Ÿ Competitors: HubSpot, Freshdesk
    ๐Ÿ‘Ž Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Far Manager Reviews

  1. gaurav dube
    ยท student at FCRIT ยท

    i started using this when i was in school. this was cool file manager+text editor it was all nice apart from the fact that if you don't understand any language apart from english then It will be difficult for you to understand it's advanced features like plugin's and all. i mainly used this for writing code.

    ๐Ÿ Competitors: there is no one who can compete with this vintage beast.
    ๐Ÿ‘ Pros:    This is very light weight file manager+code editor so even if you have old pc you can run this with full speed.|If you do competitive programming then this is for you this editor is so accurate that even sublime text fails in front of this vintage beast.|As name suggests file manger you can manage your files better than any other code editor's like clion,sublime text,visual studio code etc...|If you understand all features of far manager you will litrally get addicted to it.
    ๐Ÿ‘Ž Cons:    As most of the instructions are in russian or ukranian you might find it difficulty in start.|As most of the istructions for advanced features are in russian or ukranian you might find difficulty to install some plugins.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Far Manager. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 2 years ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: about 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
View more

Far Manager mentions (4)

What are some alternatives?

When comparing Zendesk and Far Manager, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

XYplorer - File Manager for Windows

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FreeCommander - FreeCommander is an easy-to-use alternative to the standard windows file manager. The program helps you with daily work in Windows. Here you can find all the necessary functions to manage your data stock.

LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Double Commander - Double Commander is a cross-platform open source file manager with two panels side by side.

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