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Double Commander VS Zendesk

Compare Double Commander VS Zendesk and see what are their differences

SetMe
Remote support software that just works. Securely access attended or unattended computers from anywhere. featured
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  3. » Reviews
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Double Commander logo Double Commander

Double Commander is a cross-platform open source file manager with two panels side by side.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Double Commander Landing page
    Landing page //
    2023-09-26
  • Zendesk Landing page
    Landing page //
    2024-05-06

Double Commander features and specs

  • Cross-Platform
    Double Commander is available for multiple operating systems including Windows, Linux, and macOS. This makes it a versatile choice for users operating across different platforms.
  • Free and Open Source
    Double Commander is free to download and its source code is open to the public. Users can modify and redistribute it under the GPL license, making it a cost-effective and customizable option.
  • Two-Panel Interface
    The application features a two-panel interface, which allows users to view and manage files in two distinct directories simultaneously. This enhances productivity and streamlines file operations.
  • Plugin Support
    Double Commander supports Total Commander WCX, WDX, and WLX plugins, providing additional functionalities such as extended file operations and viewing capabilities.
  • FTP/SFTP Support
    It includes built-in support for FTP and SFTP protocols, allowing users to easily manage files on remote servers.
  • Customizable User Interface
    Users can customize the layout, colors, and various other aspects of the interface to suit their individual preferences.
  • Advanced Search Function
    Double Commander offers an advanced search feature with various filters, allowing users to find files quickly and efficiently.

Possible disadvantages of Double Commander

  • Steeper Learning Curve
    The two-panel interface and multitude of features may be overwhelming for new users, leading to a steeper learning curve.
  • Occasional Bugs and Instability
    As an open-source project, Double Commander may occasionally suffer from bugs and stability issues, though these are often addressed by the community.
  • Less Polished UI
    The user interface, while customizable, may not be as polished or modern-looking as some commercial file managers.
  • Limited Integration
    Compared to some commercial options, Double Commander may offer limited integration with other applications and services out of the box.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Double Commander videos

+ Add

Check Out Double Commander File Manager In Ubuntu 16.04

More videos:

  • Review - Context menu suggestion for Double Commander

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Double Commander and Zendesk)

Double Commander

Zendesk

File Manager
100 100%
File Manager
0% 0
Customer Support
0 0%
Customer Support
100% 100
FTP Client
100 100%
FTP Client
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Double Commander and Zendesk

Double Commander Reviews

3 Popular Total Commander Analogs for Linux
Double Commander is one of the most popular file managers for Linux. It is open source and available for other operating systems. It is capable of viewing files in binary, hexadecimal and text formats. The developers have provided a text editor with syntax highlighting. The application works with archives and supports batch renaming.
Source: medium.com
The best file managers for your computer
This is a completely free code file manager, endowed with numerous functions that make it one of the preferred by users from all over the world. Double commander is unashamedly inspired by Total Commander.
Source: movilforum.com
8 Best Total Commander Alternatives & Competitors in 2022 (Free & Paid)
Double commander is a free cross platform open source file manager with two panels side by side. It is inspired by total commander.
Source: www.softwarediscover.com

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Double Commander should be more popular than Zendesk. It has been mentiond 22 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Double Commander mentions (22)

  • File Pilot: A file explorer built for speed with a modern, robust interface
    3. The rich infrastructure of viewers, add-ons that has been added by the community over decades and is supported by the open source alternative implementation https://doublecmd.sourceforge.io/ Any roadmap that has some of this on the list? Thanks for the cool work! - Source: Hacker News / 3 months ago
  • OpenBSD Desktop
    Take a look at double commander: https://doublecmd.sourceforge.io/ However, if you use a desktop manager such as Xfce, the file manager (Thunar in this case) is built in and can be configured with traditional double window arrangement. - Source: Hacker News / about 1 year ago
  • The case of the jump into the middle of an instruction from nowhere (2023)
    Well yeah, I mean no one forces you to use Explorer for file management under Windows. I'm an old-time Norton Commander user, and when Windows came around I switched to Total Commander. There are open-source alternatives too, even cross-platform ones, like this one: https://doublecmd.sourceforge.io/. That being said, no one forces you to use Windows either - except maybe your employer or the software... - Source: Hacker News / over 1 year ago
  • Creating a 'Proper Nouns' List
    Double Commander. Search Replace Multiple files. Source: over 1 year ago
  • Total Commander
    I've been looking for a Linux alternative ever since I mostly switched away from Windows a few years ago, and so far this one is the best FOSS alternative I found: https://doublecmd.sourceforge.io/ - it's even written in Pascal, same as TC. - Source: Hacker News / over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Double Commander and Zendesk, you can also consider the following products

Total Commander - A Shareware file manager for Windows® 95/98/ME/NT/2000/XP/Vista/7, and Windows® 3.1.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Midnight Commander - GNU Midnight Commander is a visual file manager, licensed under GNU General Public License and...

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

FreeCommander - FreeCommander is an easy-to-use alternative to the standard windows file manager. The program helps you with daily work in Windows. Here you can find all the necessary functions to manage your data stock.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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