Software Alternatives, Accelerators & Startups

Intercom VS Far Manager

Compare Intercom VS Far Manager and see what are their differences

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Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Far Manager logo Far Manager

Far Manager is a program for managing files and archives in Windows operating systems.
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Far Manager Landing page
    Landing page //
    2023-01-11

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Far Manager

Pricing URL
-
$ Details
Release Date
-

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Far Manager features and specs

  • Highly customizable
    Far Manager offers extensive customization options, allowing users to tweak the interface, color schemes, and functionality according to their needs.
  • Extensive plugin support
    It supports a wide range of plugins that can extend its functionality, including support for FTP, SSH, and various file formats.
  • Efficient file management
    Far Manager provides powerful file management capabilities, including batch renaming, advanced file search, and efficient navigation.
  • Keyboard-centric interface
    The software is designed to be used with a keyboard, allowing for quick and efficient operations without relying on a mouse.
  • Active community
    Far Manager has a dedicated user community that contributes plugins, themes, and provides support, making it easier to solve problems and customize the tool.

Possible disadvantages of Far Manager

  • Steep learning curve
    New users may find the interface and plethora of options overwhelming, requiring a significant investment of time to become proficient.
  • Dated user interface
    The text-based UI might appear outdated compared to modern graphical file managers, which might not appeal to all users.
  • Windows-centric
    Far Manager is primarily designed for Windows, limiting its utility for users who need a similar tool on Linux or macOS.
  • Limited default features
    Out of the box, Far Manager might seem to lack certain functionalities that are standard in other file managers, necessitating the use of plugins.
  • Plugin dependency issues
    Relying heavily on third-party plugins can lead to instability or compatibility issues, especially after updates.

Analysis of Intercom

Overall verdict

  • Yes, Intercom is generally viewed as a good solution for businesses seeking to improve customer communication and support. Its robust features and flexibility make it a strong contender in the customer engagement space.

Why this product is good

  • Intercom is considered a good platform because it offers a comprehensive suite of tools for customer engagement. It integrates messaging, live chat, and help desk functionalities, providing a seamless experience for both users and customers. The platform is known for its user-friendly interface, customization options, and advanced integration capabilities with various third-party applications.

Recommended for

    Intercom is recommended for businesses of all sizes that wish to enhance their customer service and communication strategies. It is particularly beneficial for companies that want to offer personalized customer interactions through messaging, automate customer support processes, and gain insights from customer interactions. It's suitable for SaaS businesses, e-commerce platforms, and tech startups that prioritize customer experience.

Analysis of Far Manager

Overall verdict

  • Overall, Far Manager is highly regarded for its functionality, speed, and flexibility. It is particularly valued by programmers, system administrators, and technical users who need a comprehensive tool for file and system management tasks.

Why this product is good

  • Far Manager is considered good by many users because it is a powerful file management tool that provides a text-based user interface, making it lightweight and fast. It offers a wide range of features such as multi-panel file management, extensive customization through plugins, and support for numerous file operations which can be done via batch processing or scripting. Its versatility and efficiency in handling file tasks in Windows environments is appreciated by power users who require more control than graphical file managers typically offer.

Recommended for

  • System administrators
  • Programmers
  • IT professionals
  • Users comfortable with command line interfaces
  • Those who require advanced file management capabilities

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Far Manager videos

FAR Manager Software Video Review by SoftwareSlant.com

More videos:

  • Review - ะžะฑะทะพั€ Far Manager

Category Popularity

0-100% (relative to Intercom and Far Manager)
Customer Support
100 100%
0% 0
File Manager
0 0%
100% 100
CRM
100 100%
0% 0
FTP Client
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Far Manager

Intercom Reviews

  1. Eleanor Bennett
    ยท Digital Marketing Specialist at Logit.io ยท
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercomโ€™s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your repsโ€™ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Far Manager Reviews

  1. gaurav dube
    ยท student at FCRIT ยท

    i started using this when i was in school. this was cool file manager+text editor it was all nice apart from the fact that if you don't understand any language apart from english then It will be difficult for you to understand it's advanced features like plugin's and all. i mainly used this for writing code.

    ๐Ÿ Competitors: there is no one who can compete with this vintage beast.
    ๐Ÿ‘ Pros:    This is very light weight file manager+code editor so even if you have old pc you can run this with full speed.|If you do competitive programming then this is for you this editor is so accurate that even sublime text fails in front of this vintage beast.|As name suggests file manger you can manage your files better than any other code editor's like clion,sublime text,visual studio code etc...|If you understand all features of far manager you will litrally get addicted to it.
    ๐Ÿ‘Ž Cons:    As most of the instructions are in russian or ukranian you might find it difficulty in start.|As most of the istructions for advanced features are in russian or ukranian you might find difficulty to install some plugins.

Social recommendations and mentions

Based on our record, Intercom should be more popular than Far Manager. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercomโ€™s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 11 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: over 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: over 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: over 3 years ago
View more

Far Manager mentions (4)

What are some alternatives?

When comparing Intercom and Far Manager, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

XYplorer - File Manager for Windows

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

FreeCommander - FreeCommander is an easy-to-use alternative to the standard windows file manager. The program helps you with daily work in Windows. Here you can find all the necessary functions to manage your data stock.

Drift - A messaging app that helps you grow your business.

Double Commander - Double Commander is a cross-platform open source file manager with two panels side by side.