Zendesk
Freshdesk
Intercom
LiveAgent
HelpScout
tawk.to
Crisp Chat
Zoho Desk
EJS
Mustache.js
Handlebars
Vue.js
Pugjs
Vash
FLAVE
OneSky
ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
EJS is recommended for developers building server-side web applications using Node.js and those looking for a simple, yet effective, templating solution. It is particularly suitable for small to medium-sized projects where dynamic content generation is needed and for teams that prioritize simplicity and performance.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything โ ticketing, chat, reporting, multi-channel support โ however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isnโt very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasnโt as quick or helpful as youโd hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, EJS should be more popular than Zendesk. It has been mentiond 26 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโd emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Express does not provide SEO benefits by default and would require additional configuration with tools like EJS (Embedded JavaScript) or Handlebars for server-side rendering. - Source: dev.to / over 1 year ago
For a more robust approach, we'd probably need to install a templating language of some kind, such as Twig, EJS, Handlebars, Pug or Mustache (this is not a complete list!). Reading the documentation for posthtml-modules, you'll notice it doesn't mention package.json or any of the approaches we've used in this guide. Instead, the examples are in JavaScript and we've advised to add this to our Node application. - Source: dev.to / over 1 year ago
Server-side Framework SSR is when you use a framework that runs the HTML templating logic entirely on the server to compose the HTML that will be rendered in the browser. These are frameworks like Ruby on Rails, ASP.Net, PHP, or even Node.js frameworks that use templating languages like Pug or EJS. - Source: dev.to / over 1 year ago
We need a templating engine to render HTML code in the browser using Node.js. We'll use ejs (Embedded JavaScript) for this tutorial but there are others such as Pug (formerly known as Jade) and Express Handlebar, which also render HTML on the server. - Source: dev.to / about 2 years ago
The tags is where you put the HTML you want Claude to read. The <%- document %> contained within is an ejs placeholder. More on this shortly. - Source: dev.to / about 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mustache.js - Minimal templating with {{mustaches}} in JavaScript - janl/mustache.js
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Handlebars - Handlebars is a JavaScript template library that is, more or less, based on ...
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Vue.js - Reactive Components for Modern Web Interfaces
