Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
Crisp Chat
tawk.to
Zoho Desk
Codefresh
Jenkins
CircleCI
Bitrise
Bitbucket Pipelines
Bamboo
Codeship
Semaphore
ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything — ticketing, chat, reporting, multi-channel support — however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isn’t very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasn’t as quick or helpful as you’d hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Zendesk might be a bit more popular than Codefresh. We know about 7 links to it since March 2021 and only 5 links to Codefresh. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
Our journey began seven years ago when we launched CodeFresh to enhance software delivery in the cloud-native ecosystem, primarily focusing on Kubernetes. Alongside my responsibilities at CodeFresh, I actively contribute to SIG security within the Kubernetes community and oversee community-driven events like ArgoCon. Outside of work, I reside in Salt Lake City, where I indulge in my passion for snowboarding. Oh,... - Source: dev.to / over 2 years ago
Oh, and we just launched a hosted version! So you don't even need to host your own Argo CD instance. Definitely check it out, https://codefresh.io/ it's awesome! Let me know if you have any questions or if I can help in anyway. Source: almost 4 years ago
To deploy an application to production, more complex continuous integration and deployment solutions exist. Since Kubernetes is so common now that almost all CI/CD tools support it, it does not really matter if these solutions are particularly specialized on Kubernetes or not. You should rather compare different solutions again and see which best fits your needs. A good starting point are these tools: Jenkins,... - Source: dev.to / about 4 years ago
Wow! Nice to see my articles at codefresh.io being mentioned as best practice. Source: over 4 years ago
Codefresh.io — Free-for-Life plan: 1 build, 1 environment, shared servers, unlimited public repos. - Source: dev.to / about 5 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Bitrise - Tens of thousands of agencies, startups and enterprise companies with mobile apps - including Runkeeper, Grindr, Duolingo and more - use Bitrise to automate their way to increased productivity & speed
