Jenkins VS Zendesk

Jenkins

Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Landing page //
2023-04-15

Landing page //
2022-03-08

Categories	DevOps Tools Continuous Integration Continuous Deployment Open Source
Website	jenkins.io
Pricing URL	-
Details $

Categories	CRM Help Desk Support Customer Support IT Helpdesk Help Desk And Ticketing
Website	zendesk.com
Pricing URL	Official Zendesk Pricing
Details $	-

Jenkins videos

+ Add

Mick Jenkins - The Circus Album Review | DEHH

Zendesk videos

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Zendesk Overview Demo

Category Popularity

0-100% (relative to Jenkins and Zendesk)

Zendesk

DevOps Tools

100 100%

DevOps Tools

0% 0

Customer Support

0 0%

Customer Support

100% 100

Continuous Integration

100 100%

Continuous Integration

0% 0

Help Desk

0 0%

Help Desk

100% 100

User comments

Share your experience with using Jenkins and Zendesk. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Jenkins and Zendesk

Jenkins Reviews

What Are The Best Alternatives To Ansible? | Attune, Jenkins &, etc.

Jenkin is a popular tool for performing continuous integration of software projects in the market. Plus, it continues the delivery of projects regardless of the platform you’re working on. And it is also responsible for handling any build or continuous integration with various testing and development technologies. As a product, Jenkins is more developer-centric and...

Source: www.apzomedia.com

Best 8 Ansible Alternatives & equivalent in 2022

Jenkins is an open-source continuous integration tool. It is written using the Java programming language. It facilitates real-time testing and reporting on isolated changes in a larger code base. This software similar to Ansible helps developers to quickly find and solve defects in their code base & automate testing of their builds.

Source: www.guru99.com

15 Best Jenkins Alternatives (Open Source & Paid) in 2021

Strider is an open source Jenkins alternative tool. Its written in Node.JS / JavaScript. It is one of the tools like Jenkins which uses MongoDB as a backing store. Hence, MongoDB and Node.js are essential for installing this CI. The tool offers supports for different plugins that modify the database schema & register HTTP routes.

Source: www.guru99.com

35+ Of The Best CI/CD Tools: Organized By Category

Spinnaker is an open-source continuous delivery tool. It can be used to deploy your applications across multiple cloud providers. It’s quite clear that Spinnaker was made with CI/CD pipelines in mind. You can automate system tests, manage your rollouts, and trigger pipelines through git events. Additionally, it’s compatible with CRON, Travis CI, Jenkins, and Docker.

Source: www.cloudzero.com

10 Jenkins Alternatives in 2021 for Developers

You’ve now had the opportunity to take a closer look at ten of the best Jenkins alternatives that are available on the market in 2021. Automation allows for software development to be more efficient and less stressful. These reputable resources can improve your workflow and make things easier than they ever have been in the past. Don’t be afraid to steer yourself away from...

Source: solutionsuggest.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Social recommendations and mentions

Zendesk might be a bit more popular than Jenkins. We know about 7 links to it since March 2021 and only 5 links to Jenkins. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Jenkins mentions (5)

Is Jenkins dead? v2
CloudBees Jenkins Platform is a commercial offering from CloudBees, it is not the Jenkins project itself (which is open source). Jenkins is alive and well. See https://jenkins.io. Source: 11 months ago
ELI5 what is Jenkins?
Ok. I'm talking about this: https://jenkins.io/. Source: about 1 year ago
I wanted a self hosted alternative to Atlassian status page so I build my own application !
Currently supported : Datadog, Jenkins, DNS, HTTP. Source: over 1 year ago
Jenkins Health Advisor by CloudBees Tool Makes Life Easier for Jenkins Administrators
Saw this new blog post on jenkins.io which is really cool. Basically it is a free tool that you can use to help make sure your Jenkins system is managed well. Source: over 2 years ago
Node.js best practices list (July 2021)
TL;DR: Your continuous integration platform (CICD) will host all the quality tools (e.g. test, lint) so it should come with a vibrant ecosystem of plugins. Jenkins used to be the default for many projects as it has the biggest community along with a very powerful platform at the price of a complex setup that demands a steep learning curve. Nowadays, it has become much easier to set up a CI solution using SaaS... - Source: dev.to / over 2 years ago

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 5 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

What are some alternatives?

When comparing Jenkins and Zendesk, you can also consider the following products

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Travis CI - Focus on writing code. Let Travis CI take care of running your tests and deploying your apps.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Codeship - Codeship is a fast and secure hosted Continuous Delivery platform that scales with your needs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!