Zendesk

Website

zendesk.com

Pricing URL

Official Zendesk Pricing

Categories

#CRM #Help Desk #Support #Customer Support #IT Helpdesk #Help Desk And Ticketing

Active@ KillDisk

Website

lsoft.net

Pricing URL

-

Categories

#Monitoring Tools #File Management #CRM #Sales Workflow

Zendesk features and specs

• User-Friendly Interface
  Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
• Multi-Channel Support
  Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
• Customizability
  The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
• Robust Reporting and Analytics
  Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
• Scalability
  The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Active@ KillDisk features and specs

• Data Erasure Standards Compliance
  Active@ KillDisk adheres to numerous international data sanitization standards, such as DoD 5220.22-M and NIST 800-88, ensuring that data is erased securely and meets regulatory requirements.
• Versatility
  The tool supports both HDD and SSD drives and can be used to erase data from various devices including servers, desktops, and laptops. This versatility makes it suitable for a wide range of use cases.
• Bootable Disk Creation
  Active@ KillDisk allows users to create bootable USB drives, CDs, and DVDs for data erasure, making it easy to wipe data from systems that cannot boot into an operating system.
• User-Friendly Interface
  The software features a straightforward, easy-to-navigate interface, reducing the learning curve for new users and streamlining the data erasure process.
• Custom Erasure Options
  Users can select from various erasure methods, such as writing zeros, ones, or random data, providing flexibility based on specific security needs.

Possible disadvantages of Active@ KillDisk

• Cost
  While there is a free version available, some advanced features and higher levels of support require purchasing a professional license, which could be expensive for individual users or small businesses.
• Time-Consuming Process
  Comprehensive data erasure, especially with multiple overwrite passes, can be time-consuming, particularly for larger drives or lower-performance systems.
• Irrecoverable Data
  Once data has been erased using Active@ KillDisk, it cannot be recovered, which means users must be absolutely certain before they proceed with the operation.
• Limited OS Support for Bootable Version
  While the bootable version is highly useful, the creation process is limited to certain operating systems, potentially posing challenges for users on platforms not supported for boot disk creation.
• Potential Compatibility Issues
  There may be occasional compatibility issues with some hardware, requiring users to check for updates or troubleshoot to ensure successful data erasure.

Analysis of Zendesk

Analysis of Active@ KillDisk

Zendesk Overview Demo

More videos:

How to use Active@ KillDisk 11 (Windows and Linux platforms)?