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Python VS Freshdesk

Compare Python VS Freshdesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)... featured
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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Python logo Python

Python is a clear and powerful object-oriented programming language, comparable to Perl, Ruby, Scheme, or Java.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
  • Python Landing page
    Landing page //
    2021-10-17

Find popular and trending Python projects on LibHunt

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Python features and specs

  • Easy to Learn
    Python syntax is clear and readable, which makes it an excellent choice for beginners and allows for quick learning and prototyping.
  • Versatile
    Python can be used for web development, data analytics, artificial intelligence, machine learning, automation, and more, making it a highly versatile programming language.
  • Large Standard Library
    Python comes with a comprehensive standard library that includes modules and packages for various tasks, reducing the need to write code from scratch.
  • Strong Community Support
    Python has a large and active community, which means a wealth of third-party packages, tutorials, and documentation is available for assistance.
  • Cross-Platform Compatibility
    Python is compatible with major operating systems like Windows, macOS, and Linux, allowing for easy development and deployment across different platforms.
  • Good for Rapid Development
    The high-level nature of Python allows for quick development cycles and fast iteration, which is ideal for startups and prototyping.

Possible disadvantages of Python

  • Performance Limitations
    Python is generally slower than compiled languages like C or Java because it is an interpreted language, which can be a drawback for performance-critical applications.
  • Global Interpreter Lock (GIL)
    The GIL in CPython, the most used Python interpreter, prevents multiple native threads from executing Python bytecodes at once, limiting multi-threading capabilities.
  • Memory Consumption
    Python can be more memory-intensive compared to some other languages, which might be a concern for applications with tight memory constraints.
  • Mobile Development
    Python is not a primary choice for mobile app development, where languages like Java, Swift, or Kotlin are more commonly used.
  • Runtime Errors
    Being a dynamically typed language, Python code can sometimes lead to runtime errors that would be caught at compile-time in statically typed languages.
  • Dependency Management
    Managing dependencies in Python projects can sometimes be complex and cumbersome, especially when dealing with conflicting versions of libraries.

Freshdesk features and specs

  • User-Friendly Interface
    Freshdesk features an intuitive, easy-to-navigate interface, making it accessible for users of all technical skill levels. The streamlined design helps improve productivity and reduces the time needed for training.
  • Comprehensive Feature Set
    Freshdesk offers a wide range of features including ticketing, automation, analytics, and integrations. These tools help businesses manage their customer support operations efficiently.
  • Multi-Channel Support
    Freshdesk supports various communication channels such as email, phone, chat, social media, and more, enabling businesses to provide seamless customer service across multiple platforms.
  • Customizable
    The platform allows for a high degree of customization, enabling businesses to tailor the software to fit their specific needs with custom workflows, fields, and rules.
  • Scalability
    Freshdesk is suitable for businesses of all sizes, from small startups to large enterprises. Its scalable nature means you can add more features and functionalities as your business grows.
  • Reliable Support
    Freshdesk offers reliable customer support to its users. Support channels include live chat, email, and a comprehensive knowledge base, ensuring issues are resolved promptly.

Python videos

+ Add

Creator of Python Programming Language, Guido van Rossum | Oxford Union

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Python and Freshdesk)

Python

Freshdesk

Programming Language
100 100%
Programming Language
0% 0
Customer Support
0 0%
Customer Support
100% 100
OOP
100 100%
OOP
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Python and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Python and Freshdesk

Python Reviews

Pine Script Alternatives: A Comprehensive Guide to Trading Indicator Languages
Technical analysis in trading has come a long way, with various programming languages emerging to support traders in developing custom indicators. While Pine Script has been a popular choice for many, alternatives like Indie, ThinkScript, NinjaScript, MetaQuotes Language (MQL), and even general-purpose languages like Python and C++ are gaining traction. Let’s explore these...
Source: medium.com
Top 5 Most Liked and Hated Programming Languages of 2022
No wonder Python is one of the easiest programming languages to work upon. This general-purpose programming language finds immense usage in the field of web development, machine learning applications, as well as cutting-edge technology in the software industry. The fact that Python is used by major tech giants such as Amazon, Facebook, Google, etc. is good enough proof as to...
Source: www.analyticsinsight.net
Top 10 Rust Alternatives
This programming langue is typed statically and operates on a complied system. It works based on several computing languages Python, Ada, and Modula.
Source: blog.back4app.com
15 data science tools to consider using in 2021
Python is the most widely used programming language for data science and machine learning and one of the most popular languages overall. The Python open source project's website describes it as "an interpreted, object-oriented, high-level programming language with dynamic semantics," as well as built-in data structures and dynamic typing and binding capabilities. The site...
Source: searchbusinessanalytics.techtarget.com
The 10 Best Programming Languages to Learn Today
Python's variety of applications make it a powerful and versatile language for different use cases. Python-based web development frameworks like Django and Flask are gaining popularity fast. It's also equipped with quality machine learning and data analysis tools like Scikit-learn and Pandas.
Source: ict.gov.ge

Freshdesk Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
9 Best Tidio Alternatives Compared
Freshdesk, like Tidio, focuses on delivering efficient customer support solutions with a mix of automation and real-time interaction features. This platform provides a comprehensive help desk with multichannel support, including email, phone, chat, and social media, along with advanced ticketing systems and workflow automation.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com

Social recommendations and mentions

Based on our record, Python seems to be a lot more popular than Freshdesk. While we know about 288 links to Python, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Python mentions (288)

  • A Beginner's Guide to Auto-Instrumenting a Flask App with OpenTelemetry and SigNoz
    If Python is not installed, download it from python.org or use your system's package manager (e.g., sudo apt install python3 on Ubuntu). - Source: dev.to / 29 days ago
  • Scraping Infinite Scroll Pages with a 'Load More' Button: A Step-by-Step Guide
    Python Installed: Download and install the latest Python version from python.org, including pip during setup. - Source: dev.to / 4 months ago
  • Get Started with Python
    First, you'll need to install Python if you don't have it already. Go to the official Python website python.org, download the latest version, and follow the instructions. - Source: dev.to / 5 months ago
  • Unlocking DuckDB from Anywhere - A Guide to Remote Access with Apache Arrow and Flight RPC (gRPC)
    Python: We’ll use Python for it’s simplicity and accessibility. - Source: dev.to / 5 months ago
  • Python Packaging is Great Now: `uv` is all you need
    Bootstrapping was an often neglected problem. Should we tell people to install Python from https://python.org? The Anaconda distribution? How do we stop folks from using their system package manager and risk breaking everything? - Source: dev.to / 9 months ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: over 1 year ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: over 1 year ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 2 years ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 2 years ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Python and Freshdesk, you can also consider the following products

JavaScript - Lightweight, interpreted, object-oriented language with first-class functions

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Rust - A safe, concurrent, practical language

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Java - A concurrent, class-based, object-oriented, language specifically designed to have as few implementation dependencies as possible

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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