Zendesk
Freshdesk
Intercom
HelpScout
LiveAgent
Crisp Chat
tawk.to
Zoho Desk
Python
JavaScript
Java
C++
Rust
Ruby
PHP
Elixir
ZendeskZendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.
We switched to Zendesk hoping for a robust support platform, but the experience has been more frustrating than beneficial. On paper, it looks like it can do everything — ticketing, chat, reporting, multi-channel support — however, actually getting it to work the way you want is a challenge.
First off, the pricing feels out of step with reality. Key features we needed (automation, SLA controls, advanced reporting) were buried in higher-tier plans, which quickly inflated our costs. For a small to mid-size team, this made the platform feel overpriced compared to competitors.
The interface isn’t very friendly either. Between frequent UI changes and buried settings, training new agents becomes a project in itself. Even getting basic workflows set up required more time than expected. And ironically, when we did run into issues, Zendesk support wasn’t as quick or helpful as you’d hope from a company selling customer service software.
Overall, Zendesk has potential, but the combination of complex setup, high cost, and mediocre support makes it a 2-star experience in our book.
Based on our record, Python seems to be a lot more popular than Zendesk. While we know about 300 links to Python, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / almost 3 years ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 3 years ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 4 years ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: about 4 years ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: over 4 years ago
> When you download Python from http://python.org (on Linux or macOS), what you're actually downloading is an installer that builds Python from source on your machine. > The net effect is that on Linux and macOS, you can't "download a Python binary" from... anywhere. Other than the python-build-standalone project. Are you sure this is right about macOS? I just had a look inside the macOS installer from python.org... - Source: Hacker News / about 1 month ago
137Foundry provides legacy modernization services that include dependency mapping as a foundational assessment phase. Prettier and ESLint are useful companion tools for enforcing code style consistency as the refactoring proceeds. Node.js and Python.org official documentation are authoritative references for understanding the import and module systems of those runtimes. - Source: dev.to / 4 months ago
For Python codebases, tools like Python's built-in ast module and import analysis scripts can generate call graphs. For JavaScript, ESLint and module analysis tools serve a similar purpose. GitHub advanced search can help you find all internal references to a specific function across a large repository. - Source: dev.to / 4 months ago
Import asyncio Import aiohttp From bs4 import BeautifulSoup Async def scrape_and_parse(url: str, session: aiohttp.ClientSession) -> dict: async with session.get(url) as response: html = await response.text() # BeautifulSoup parsing happens after the await — no issue soup = BeautifulSoup(html, "html.parser") return { "url": url, "title": soup.title.string if soup.title... - Source: dev.to / 5 months ago
**_Beginner mistake to avoid_** - Writing SQL only inside DBeaver - Always save SQL files in VS Code and commit them **Using PostgreSQL with Python** _**What Python does here**_ Python talks to PostgreSQL and says: - “Save this data” - “Get this data” - PostgreSQL listens. Python works. _**Step 1: Install Python **_ - Download from https://python.org - During install, check Add Python to PATH Screenshot... - Source: dev.to / 8 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
JavaScript - Lightweight, interpreted, object-oriented language with first-class functions
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Java - A concurrent, class-based, object-oriented, language specifically designed to have as few implementation dependencies as possible
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
C++ - Has imperative, object-oriented and generic programming features, while also providing the facilities for low level memory manipulation
