Software Alternatives & Reviews

Magic VS Intercom

Compare Magic VS Intercom and see what are their differences

Magic logo Magic

Get whatever you want on demand with no hassle, through SMS

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Magic Landing page
    Landing page //
    2023-09-17
  • Intercom Landing page
    Landing page //
    2023-07-05

Magic videos

Magic Review - Franken-Doh by Roddy McGhie

More videos:

  • Review - Magic Review - Mental Die by Tony Anverdi & Murphy's Magic
  • Review - True Colors by Eric Chien - Magic Trick Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Magic and Intercom)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
Medical Practice Management
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Magic and Intercom

Magic Reviews

We have no reviews of Magic yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Magic should be more popular than Intercom. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Magic mentions (12)

  • Ask HN: Who is hiring? (September 2023)
    Magic (https://getmagic.com/) | Software Engineer (Full stack Javascript | 100% Remote (preferably APAC, Africa and EU regions) | Full-time | $50,000 to 60,000/year We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 17 engineers in 7 countries, growing to 30 engineers worldwide in 2022.... - Source: Hacker News / 8 months ago
  • How to Hire a Pop Star for Your Private Party
    It was Magic, they did YC W15! They still exist; they've just pivoted a bit into virtual assistants. They mostly were for normal stuff early on, although Justin Kahn (who invested in them) used to do some weird stuff using Magic: https://justinkan.com/feed/fun-with-magic They're still around: https://getmagic.com/. - Source: Hacker News / 11 months ago
  • Ask HN: Who is hiring? (April 2023)
    Magic (https://getmagic.com/) | Software Engineering Manager (AI products) | 100% Remote (preferably APAC, Africa and EU regions) | Full-time We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 16 engineers in 7 countries, growing to 30 engineers worldwide in 2022. Software Engineering... - Source: Hacker News / about 1 year ago
  • Show HN: Jarvis AI – your dedicated concierge for anything
    Magic (https://getmagic.com/) launched as an SMS assistant like this. It was pretty cool at the time but I recall they couldn't figure out the unit economics for personal assistants. Maybe Jarvis can! - Source: Hacker News / about 1 year ago
  • Ask HN: Who is hiring? (March 2023)
    Magic (https://getmagic.com/) | Javascript Full Stack Engineer and Software Development Manager (AI products) | 100% Remote (preferably APAC, Africa and EU regions) | Full-time We are the Engineering Team at Magic, a Y Combinator (W15) company. We connect businesses to virtual assistants, with over $30MM raised to date. Our team is currently composed of 16 engineers in 7 countries, growing to 30 engineers... - Source: Hacker News / about 1 year ago
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Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Magic and Intercom, you can also consider the following products

Change Healthcare Clinical Network Solutions - Other Health Care

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Redox - Redox provides an EHR integration platform for digital health solutions.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Qvera Interface Engine (QIE) - Qvera's #1 ranked interface engine connects you to the healthcare networks & platforms that unlock your patient data enabling better efficiencies & outcomes

Drift - A messaging app that helps you grow your business.