Logseq
Obsidian.md
Joplin
Roam Research
Notion
Zettlr
Standard Notes
Trilium Notes
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Logseq Zoho DeskNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Logseq seems to be a lot more popular than Zoho Desk. While we know about 281 links to Logseq, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Nice! I used https://wiki.systemcrafters.net/emacs/org-roam/ for a while but switched to LogSeq (https://logseq.com/) because org-roam was buggy. I like working with LogSeq, but even after a couple of years of using it, I’m not convinced by the Zettelkasten method. Maybe I’m doing it wrong! - Source: Hacker News / 2 days ago
Sorry, but _what exactly_ «it seems to do» from your point of view? My «second brain» now is almost 300Mb of text, pictures, sound files, PDF and other stuff. As I already mentioned, it contains tables, mathematical formulae, sheet music, cross-references, code samples, UML diagrams and graphs in Graphviz format. It is versioned, indexed by local search engine, analyzed by AI assistant and shared between many... - Source: Hacker News / 4 months ago
Obsidian is great. For those looking for an open source alternative (or don't want to pay the Obsidian fees for professional usage) check out Logseq: https://logseq.com/. - Source: Hacker News / 4 months ago
For an opensource alternative to Obsidian checkout Logseq (1). I spent a while thinking obsidian was opensource out of my own ignorance and was disappointed when I learned it was not. 1: https://logseq.com/. - Source: Hacker News / 5 months ago
I use logseq to keep journal of my daily work. Source: 6 months ago
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Roam Research - A note-taking tool for networked thought
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!