Logseq
Obsidian.md
Notion
Joplin
Roam Research
Evernote
OneNote
Trilium Notes
Zoho Desk
Freshdesk
Zendesk
LiveAgent
HelpScout
Salesforce Service Cloud
Intercom
Front
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Logseq Zoho DeskWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Logseq seems to be a lot more popular than Zoho Desk. While we know about 295 links to Logseq, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Logseq is a personal knowledge management and note-taking application. - Source: dev.to / about 1 month ago
Logseq (Markdown outliner + journal): https://logseq.com. - Source: dev.to / about 1 month ago
What do you think of Logseq or SiYuan? Logseq[1] is also markdown based but also has a block approach. [1]: https://logseq.com/ [2]: https://github.com/siyuan-note/siyuan SiYuan[2] is more similar to Notion, but self-hostable. - Source: Hacker News / about 2 months ago
I have been using Logseq [1] for this. It displays all days in a list view that you can scroll down, which I prefer. [1]: https://logseq.com/. - Source: Hacker News / 4 months ago
I don't understand the negative concerns mentioned by the author. It's quite easy to sync notes to your mobile device using a free method, or using a cloud service you might already be paying for [4]. The great thing about Obsidian is that the notes itself are just markdown files, so you can use them in any other program. This protects you as a user in case Obsidian enters a enshittification phase. A good... - Source: Hacker News / 5 months ago
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / about 4 years ago
Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Joplin - Joplin is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, tagged and modified either from the applications directly or from your own text editor.
LiveAgent - LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!