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LiveAgent VS 9Proxy

Compare LiveAgent VS 9Proxy and see what are their differences

LiveAgent

LiveAgent is a fully-featured live chat and help desk software with AI functions. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Rating
5.0 · 2 reviews
Pricing
Freemium Free trial $15 / Monthly (Small)
Promote on VibeVoted
Alternatives Is it good?
9Proxy

Clean. Fast. Premium Residential Proxies, Starting from $0.015/IP and $0.68/GB.

Rating
0 reviews
Pricing
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB)
1 VibeVoted session
Alternatives Is it good?
MangoProxy
Global Proxy Network: 90M+ Residential & Static IPs for Any Task sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 101

Base details

Website, pricing, platforms and company facts side by side.

LiveAgent
9Proxy
Website liveagent.com 9proxy.com
Pricing
Freemium Free trial $15 / Monthly (Small) Official pricing
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB) Official pricing
Platforms
Browser Android iOS
Twitter Telegram Facebook Facebook Messenger TikTok LinkedIn YouTube Windows Linux Instagram +7
Company Startup from Slovakia · 2004 2023
Listed in
Help Desk Help Desk And Ticketing Live Chat Ticketing System Customer Service Customer Support Customer Communication Customer Engagement Customer Experience Contact Management Customer Feedback Customer Success +9
Proxy Proxy Server Residential Proxies SOCKS Proxies HTTP Proxies Mobile Proxy Premium Proxy IP/GB Web Proxy Web Crawling Web Scraping SEO Tools +9

About LiveAgent and 9Proxy

In their own words, as submitted to SaaSHub.

LiveAgent
9Proxy

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also...

Read more about LiveAgent

9Proxy provides reliable residential proxies with clean, fast connections, starting from just $0.015/IP and $0.68/GB. We offer exclusive advantages for affiliates, resellers, and partners, helping enhance online activities and build long-term mutual benefits.

Read more about 9Proxy

Features and specs

What each product offers, as listed by its team.

LiveAgent 32 features
9Proxy 9 features
  • Ticket management
  • Live Chat & In-App-Messaging
  • AI Chatbot
  • AI answer assistant
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR
  • 20M+ clean residential proxies
  • 99.95% uptime
  • HTTP(s)/Socks5
  • Starting from $0.015/IP & $0.68/GB
  • IPv4
  • Pay as you go
  • Supports country, city, ZIP code and ISP targeting
  • High anonymity
  • 24/7 human support

Analysis

An editorial look at what each product does well and who it suits.

LiveAgent
9Proxy

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

No analysis of 9Proxy yet.

Videos

Walkthroughs and reviews on video.

LiveAgent 4 videos + Add
9Proxy 3 videos + Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos

  • - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • - LiveAgent Review on AppSumo
  • - Product Tour

Introducing 9Proxy | Premium Residential Proxies - 2024 Commercial

More videos

  • - 9Proxy | How To Set Up 9Proxy
  • - Datacenter vs. Residential Proxies: Which One to Choose? | 9Proxy | Premium Residential Proxies

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
LiveAgent
9Proxy
100% 100%
Customer Support
0% 0%
0% 0%
Residential Proxies
100% 100%
100% 100%
Help Desk
0% 0%
0% 0%
Proxy
100% 100%

Questions & Answers

As answered by people managing LiveAgent and 9Proxy.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

9Proxy's answer:

9Proxy stands out with over 20 million clean residential proxies, ensuring high anonymity and security for users. With competitive pricing starting from just $0.015/IP and $0.68/GB, 9Proxy delivers reliable and cost-effective proxy solutions, making it an attractive choice compared to many competitors on the market.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

9Proxy's answer:

Individuals should choose 9Proxy for its extensive pool of over 20 million clean residential proxies, offering high anonymity and secure connections. With competitive pricing starting from just $0.015 per IP and $0.68 per GB, 9Proxy provides a cost-effective solution for various online use cases, ensuring a smooth and dependable user experience.

How would you describe the primary audience of your product?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

9Proxy's answer:

9Proxy's primary audience includes SEO professionals, market researchers, and data analysts who require reliable and anonymous internet access for data scraping, SERP analysis, and market research. It also caters to businesses involved in ad tech, multi-accounting, and price aggregation, providing them with the necessary tools to perform their tasks efficiently and securely.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

9Proxy's answer:

We are a group of professionals identifying a gap in the market for reliable, affordable, and anonymous proxy services. We then leverage our expertise in network technology and security to create a solution that addresses these needs, leading to the establishment of 9Proxy. The company has grown by focusing on customer needs, technological advancements, and quality service.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

9Proxy's answer:

9Proxy is built on a scalable cloud-native infrastructure using high-performance proxy routing technology, distributed IP management systems, and secure authentication layers. Our platform leverages modern backend frameworks and real-time traffic optimization to ensure stability, anonymity, and 99.95% uptime.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

9Proxy's answer:

Our biggest customers generally include: Digital marketing agencies SEO and SEM professionals Big data analytics firms E-commerce companies Cybersecurity companies Academic and research institutions

User comments

Share your experience with using LiveAgent and 9Proxy. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

LiveAgent 5.0 · 2 reviews
9Proxy no reviews yet

View more

We have no reviews of 9Proxy yet. Be the first one to post

Alternatives to LiveAgent and 9Proxy

When comparing LiveAgent and 9Proxy, you can also consider the following products.

  • Freshdesk

    Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Compare Freshdesk to LiveAgent or 9Proxy:

    Freshdesk vs LiveAgent Freshdesk vs 9Proxy
  • Oxylabs

    A web intelligence collection platform and premium proxy provider, enabling companies of all sizes to utilize the power of big data.

    Compare Oxylabs to LiveAgent or 9Proxy:

    Oxylabs vs LiveAgent Oxylabs vs 9Proxy
  • Zendesk

    Zendesk is a beautiful, lightweight help-desk solution.

    Compare Zendesk to LiveAgent or 9Proxy:

    Zendesk vs LiveAgent Zendesk vs 9Proxy
  • Bright Data

    World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

    Compare Bright Data to LiveAgent or 9Proxy:

    Bright Data vs LiveAgent Bright Data vs 9Proxy
  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to LiveAgent or 9Proxy:

    Intercom vs LiveAgent Intercom vs 9Proxy
  • Decodo

    Decodo is perhaps the most user-friendly way to access local data anywhere. It has global coverage with 195 locations, offers more than 55M residential proxies worldwide and a great deal of scraping solutions.

    Compare Decodo to LiveAgent or 9Proxy:

    Decodo vs LiveAgent Decodo vs 9Proxy
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